[Outages-discussion] Outages vs Outages-Discussion
Jim Popovitch
jimpop at domainmail.org
Wed Dec 11 23:50:15 EST 2019
On Wed, 2019-12-11 at 19:51 -0800, Jeremy Chadwick wrote:
> I certainly do not expect replies to my outages@ posts will end up going
> to outages-discussion at . This is not intuitive. No mailing list I've
> used for the past 30 years has behaved that way. Usenet also did not
> behave that way. Web forums/threads do not behave that way.
>
> I often refer coworkers and colleagues to outages@ threads (via the
> Mailman archive web interface) when there are reported problems. To
> tell people "if you want to read the replies to that issue, you'll need
> to visit a different URL of the OTHER list, which is..." is bizarre.
> Nobody will take such a list seriously.
>
> In summary, I am against the Reply-To recommendation. That said:
>
> I am very much in favour of solving the actual problem, which I believe
> is of a social nature. We should not be trying to solve bad list
> netiquette via technological hoops. Instead, I suggest direct action by
> list moderators: lecture those who don't understand proper list
> etiquette, and yank the subs of (and blacklist) repeat offenders.
>
> Yes, the problem we're discussing will keep happening as new people join
> the list (and don't read list rules or follow proper netiquette), but
> that's life. More than ever today people need reminded of RFC 1855. Its
> age doesn't matter; much of its content still applies.
>
> I think the SNR overall on these lists is tolerable, barring outages of
> "major entities" (ex. Google, FB, etc.). During such times, I expect
> increased noise, albeit briefly (e.g. for the day).
I don't disagree with anything you've stated. The best way is the way
it technically works now, but with an improved userbase. BUT, the past
5 years of outages@ has shown that the userbase is unable to improve,
and the list administration is what it is. So what is the fix? A
technical one has been proposed, whats the non-technical solution?
Or, do we just wait for next year to discuss this again?
-Jim P.
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