[Outages-discussion] Spam from Dymaxion?

[Russell Zen]

Looping in @Jay Ashworth<mailto:jra at baylink.com> - help! (I think you run the distro? Thought maybe you could help, if I'm wrong, sorry!)
________________________________
From: Erik Wooding <erik.wooding at wework.com>
Sent: Tuesday, July 2, 2019 1:34 PM
To: Russell Zen
Cc: outages-discussion at outages.org
Subject: Re: [Outages-discussion] Spam from Dymaxion?

Tons of emails and quite annoying.

On Tue, Jul 2, 2019 at 4:30 PM Russell Zen <russellzen at outlook.com<mailto:russellzen at outlook.com>> wrote:
Is anyone else getting a ton of these emails in the last half hour? My phone is blowing up like crazy.

________________________________
From: Outages <outages-bounces at outages.org<mailto:outages-bounces at outages.org>> on behalf of Dymaxion Technical Services via Outages <outages at outages.org<mailto:outages at outages.org>>
Sent: Tuesday, July 2, 2019 1:10 PM
To: J Kibler via Outages
Subject: [outages] T20190702.0051 - Your Ticket Has Been Received

*** Please enter replies above this line ***
[https://ww14.autotask.net/custData/305583/images/dymaxion-logo-2017-07-25-200x48.png]
You are receiving this message because a ticket was created for your company.
Ticket #T20190702.0051: [outages] Widespread Internet Outages in Charleston SC

,

Thank you for contacting Dymaxion Technical Services.  A ticket (#T20190702.0051) has been created for Dymaxion Research Ltd.. We will attend to your ticket as soon as possible. The details of the ticket are listed below. When replying to this ticket, please ensure that the ticket number is included in the email subject line.

  *   Ticket #: T20190702.0051
  *   Created on 07/02/2019 05:10 PM (AT) by Autotask Administrator
  *   Title: [outages] Widespread Internet Outages in Charleston SC
  *   Description: From J Kibler via Outages <outages at outages.org<mailto:outages at outages.org>>: We lost WoW business Internet about 10:00 EDT this morning. WoW has a recording that says all services are out in Charleston area and there is no ETR. Recording loops repeatedly.

Local media is also reporting a widespread Comcast outage.

Anyone have any idea what is going on?

Any real information appreciated.

Thanks!
--
Jon R. Kibler

**Created via Incoming Email Processor**
From: J Kibler via Outages <outages at outages.org<mailto:outages at outages.org>>
To: <outages at outages.org<mailto:outages at outages.org>>

You can access your service ticket via our Client Portal by clicking the following link: T20190702.0051<https://ww14.autotask.net/ClientPortal/ExecuteCommand.aspx?ci=305583&Code=OpenTicketDetail&TicketId=33847>. We will let you know when access to the Client Portal is available.

Please remember, if your ticket is for a Severity 1 or 2 (Your company is unable to use your systems or a department in your company is unable to use your systems) you are required to call us so we can help you sooner.  Please call 902 406 HELP (4357) or the after hours hotline.  The after hours hotline is restricted to those in your team that can approve additional charges.

Sincerely,
Your Dymaxion Research Ltd. Technical Service Team

If you are a Dymaxion Research Ltd. staff member, you can access this ticket by clicking the following link: T20190702.0051<https://ww14.autotask.net/Autotask/AutotaskExtend/ExecuteCommand.aspx?Code=OpenTicketDetail&TicketId=33847>.
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