[Outages-discussion] [outages] Google network issues

Jeremy Charles JCharles at epic.com
Tue Jun 4 22:17:50 EDT 2019


If you're a 911 answering center, your best time is probably early Sunday morning, after the bar-time LE/EMS rush, but before everyone starts getting out of church.

If you're a corporation with offices sprinkled around the globe and customers who need support 24x7, there's no good time...  But we go with Friday evening in to early Saturday morning US Central Time because it hits where the most quiet times coincide in the cultures/countries we work with.

It's all a matter of perspective.


Sent from my phone; disregard quality of message.
________________________________
From: Matt Hoppes <mattlists at rivervalleyinternet.net>
Sent: Tuesday, June 4, 2019 20:44
To: Neal Lawson
Cc: outages-discussion at outages.org
Subject: Re: [Outages-discussion] [outages] Google network issues

External Mail. Careful of links / attachments. Submit Helpdesk if unsure.


But 2am on a Sunday?

On 6/4/19 8:52 PM, Neal Lawson wrote:
> Well google does, and many org’s I have worked for as well prefer
> weekend changes ….
>
>
>> On Jun 4, 2019, at 5:51 PM, Matt Hoppes
>> <mattlists at rivervalleyinternet.net
>> <mailto:mattlists at rivervalleyinternet.net>> wrote:
>>
>> Who makes critical changes in the middle of a day on Sunday to core
>> infrastructure?
>>
>> On Jun 4, 2019, at 2:49 PM, Charles Sprickman <spork at bway.net
>> <mailto:spork at bway.net>> wrote:
>>
>>> I guess "the cloud" doesn’t have a separate management network. :)
>>>
>>> ——
>>> Once alerted, engineering teams quickly identified the cause of the
>>> network congestion, but the same network congestion which was
>>> creating service degradation also slowed the engineering teams’
>>> ability to restore the correct configurations, prolonging the outage.
>>> ——
>>>
>>>> On Jun 4, 2019, at 2:24 PM, Frank Bulk <frnkblk at iname.com
>>>> <mailto:frnkblk at iname.com>> wrote:
>>>>
>>>> RFO:https://urldefense.proofpoint.com/v2/url?u=https-3A__cloud.google.com_blog_topics_inside-2Dgoogle-2Dcloud_an-2Dupdate-2Don-2Dsundays-2Dservice-2Ddisruption&d=DwIGaQ&c=hmKldkTQNOmajg2omeC5PQ&r=M1K-203ZNyxaobL1crVDnyAzABRAVHowr_bA7QoeIkQ&m=gqZSgIELLm131ly75tMjNcvrZXWOy-orJeCJTzetiPw&s=FwBJD9RBfsyKpaTY1sy3VdBN-JfQNqleXR_BRkG9k-c&e=
>>>> Frank
>>>> *From:*Outages <outages-bounces at outages.org
>>>> <mailto:outages-bounces at outages.org>>*On Behalf Of*Kevin Day via Outages
>>>> *Sent:*Sunday, June 02, 2019 3:27 PM
>>>> *To:*outages at outages.org <mailto:outages at outages.org>
>>>> *Subject:*[outages] Google network issues
>>>> Starting at 2019-06-02 12:53 (US/Pacific), Google is reporting a
>>>> network issue affecting their own products as well as "throughout
>>>> all Google Cloud Platform, this is affecting all products currently".
>>>> https://urldefense.proofpoint.com/v2/url?u=https-3A__status.cloud.google.com_incident_cloud-2Dnetworking_19009&d=DwIGaQ&c=hmKldkTQNOmajg2omeC5PQ&r=M1K-203ZNyxaobL1crVDnyAzABRAVHowr_bA7QoeIkQ&m=gqZSgIELLm131ly75tMjNcvrZXWOy-orJeCJTzetiPw&s=mdc1caZeLDbtv7vsWgl5kKWPcBEhV2tatc9TnH09ZUI&e=
>>>> Anecdotally this appears to have caused intermittent problems to
>>>> complete outages for:
>>>> * Gmail
>>>> * Youtube
>>>> * Google's public DNS (8.8.8.8)
>>>> * Google products like Nest
>>>> * Non-google sites apparently hosted in Google's cloud products such
>>>> as Snapchat, Vimeo, etc.
>>>> _______________________________________________
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