[Outages-discussion] [outages] Fios in NYC area?

Thu Jun 18 11:08:51 EDT 2020

and i can confirm this is also ongoing for my clients

Is anyone from verizon/alter online ?

On Thu, Jun 18, 2020 at 10:57 AM David Rubin <drubin at cubexgroup.com> wrote:

> Yup - I have multiple clients complaining - same exact thing - VPN drops -
> remote dies - have to reconnect - repeatedly.  Driving them crazy - me too
> :)
>
> On Thu, Jun 18, 2020 at 10:49 AM Matthew Huff <mhuff at ox.com> wrote:
>
>> We have opened a case with CenturyLink/Level3 to see if they can put
>> pressure on Verizon. It’s wrecking havoc with our Voip and VPN/Remote
>> desktops.
>>
>>
>>
>> *From:* Outages-discussion <outages-discussion-bounces at outages.org> *On
>> Behalf Of *David Rubin
>> *Sent:* Thursday, June 18, 2020 10:24 AM
>> *To:* Cary Wiedemann <carywiedemann at gmail.com>
>> *Cc:* outages-discussion at outages.org
>> *Subject:* Re: [Outages-discussion] [outages] Fios in NYC area?
>>
>>
>>
>> I'm still having users reporting issues today - do we know if this is
>> ongoing / if Verizon is aware of what's going on?  I'm guessing they aren't
>> - because why would they be?
>>
>>
>>
>> On Wed, Jun 17, 2020 at 6:40 PM Cary Wiedemann via Outages <
>> outages at outages.org> wrote:
>>
>> I've definitely seen loss from FiOS circuits in Manhattan and Long Island
>> to many routes (examples: AT&T and Cox, but not Google's local 8.8.8.8
>> resolver) starting around 8:45pm EDT last night.
>>
>>
>>
>> Some graphs:
>>
>> 24-hour Long Island FiOS to Cox:
>>
>> [image: image.png]
>>
>> 2-hour Long Island FiOS to Cox:
>>
>> [image: image.png]
>>
>> 2-hour Manhattan to FiOS to AT&T:
>>
>> [image: image.png]
>>
>>
>>
>> And of course New York is one of the IPv6 FiOS regions that broke
>> traditional traceroute, so it's tougher than normal to nail down which
>> router is the culprit.  I have some UDP MTRs running now which should
>> hopefully answer that question.
>>
>>
>>
>> I've seen several days of high latency and intermittent loss to many
>> Verizon peers via their old ALTER.NET routers in the DC region too,
>> which may or may not be related.
>>
>>
>>
>> No, it's not just you.  But it's not the last-mile FiOS either.  Looks
>> like Verizon backbone routing woes.
>>
>>
>>
>> - Cary
>>
>>
>>
>>
>>
>>
>>
>> On Wed, Jun 17, 2020 at 5:13 PM Izzy Goldstein - TeleGo via Outages <
>> outages at outages.org> wrote:
>>
>> getting complaints from customers using FiOS of packet loss to our data
>> center
>>
>> but getting word there is an issue in NYC area with other data centers
>> too?
>>
>>
>>
>> --
>>
>> *Izzy Goldstein    *
>>
>> *Chief Technology Officer       *
>>
>> Main: *(212) 477-1000 x 2085 <(212)%20477-1000>*
>>
>> Direct: *(929) 477-2085 <(929)%20477-2085>*
>>
>> Website: www.telego.com <http://www.telego.net/>
>>
>>
>>
>> <http://www.telego.com/>
>>
>>   <http://www.telego.com/>
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>> -- <http://www.telego.com/>
>>
>> David Rubin  <http://www.telego.com/>
>>
>> Cubex Group
>> 223 Wall Street - PMB  #267
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>
>
> --
> David Rubin
> Cubex Group
> 223 Wall Street - PMB  #267
> Huntington, NY 11743
> 646.221.3283
>
> *If you have a support-related issue, please email to
> support at cubexgroup.com <support at cubexgroup.com>.*
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-- 

Izzy Goldstein

Chief Technology Officer

Main: (212) 477-1000 x 2085 <(212)%20477-1000>

Direct: (929) 477-2085

Website: www.telego.com <http://www.telego.net/>

<http://www.telego.com/>

Confidentiality Notice: This e-mail may contain confidential and/or
privileged information. If you are not the intended recipient or have
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and destroy this e-mail. Any unauthorized copying, disclosure or
distribution of the material in this e-mail is strictly forbidden. Any
views or opinions presented in this email are solely those of the author
and do not necessarily represent those of TeleGo (T). Employees of TeleGo
are expressly required not to make defamatory statements and not to
infringe or authorize any infringement of copyright or any other legal
right by email communications. Any such communication is contrary to TeleGo
policy and outside the scope of the employment of the individual concerned.
TeleGo will not accept any liability in respect of such communication, and
the employee responsible will be personally liable for any damages or other
liability arising.

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