[Outages-discussion] [outages] Possible packet loss/jitter on Verizon Fios - Boston area

[Jay Hennigan]

[Comment moved to -discussion]

On 3/17/20 10:40, William Peebles via Outages wrote:
> We've established WFH this week for our customer service reps, and one 
> of the frequent complaints we're receiving is voice calls cutting out 
> (SIP over IPsec), with the call recordings to prove it. I started 
> investigating and noticed it was only with users coming from Verizon 
> Fios IP addresses. Users who were on Comcast, RCN, or any of the cell 
> networks were crystal clear when I listened to their call recordings, so 
> I am starting to believe this is a Fios-specific issue.

SIP over IPsec is call setup and signaling. This won't have anything to 
do with voice quality. Look at the media.

-- 
Jay Hennigan - jay at west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV