[Outages-discussion] [outages] OVH IPv6 100% Package Loss in BHS (Canada DC)

Vlad Dascalu vladd at beetux.com
Mon Sep 7 15:35:42 EDT 2020


[moved to outages-discussion]

Thanks for the pointers!

Is there some credible reporting on the quality of IPv6 peering that
providers have?
In an era where we have Looking Glass, SSL cert logs transparency and
Backblaze HDD reliability data, what would you say are in terms of blockers
to get this sort of visibility for routing quality?

Probably this information would have the greatest potential in altering
purchase decisions, and in turn the biggest incentive of providers to
improve their routing.

mtr from OVH's Canada BHS to RamNode's Atlanta IPv6 test ip:

# mtr -c 1 --report-wide --aslookup --show-ips 2604:180::9b07:1d5b
Start: 2020-09-07T19:18:47+0000
HOST: ca1.beetux.com
 Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. AS16276  2607:5300:60:61ff:ff:ff:ff:fd
 0.0%     1    0.7   0.7   0.7   0.7   0.0
  2. AS16276  2001:41d0:0:50::2:4048
0.0%     1    0.4   0.4   0.4   0.4   0.0
  3. AS16276  2001:41d0:0:50::6:808
 0.0%     1    0.5   0.5   0.5   0.5   0.0
  4. AS16276  be100-100.bhs-g1-nc5.qc.ca (2607:5300::1c2)
 0.0%     1    1.4   1.4   1.4   1.4   0.0
  5. AS16276  be100-1319.nwk-1-a9.nj.us (2607:5300::1c7)
0.0%     1   10.9  10.9  10.9  10.9   0.0
  6. AS1299   nyk-b2-link.telia.net (2001:2000:3080:543::1)
 0.0%     1    8.1   8.1   8.1   8.1   0.0
  7. AS1299   nyk-bb2-v6.telia.net (2001:2000:3019:b8::1)
 0.0%     1    8.5   8.5   8.5   8.5   0.0
  8. AS1299   nyk-b3-v6.telia.net (2001:2000:3018:1e::1)
0.0%     1    8.5   8.5   8.5   8.5   0.0
  9. AS1299   gtt-ic-339884-nyk-b3.c.telia.net (2001:2000:3080:6cd::2)
0.0%     1   23.4  23.4  23.4  23.4   0.0
 10. AS3257   2001:668:0:2:ffff:0:5995:8452
 0.0%     1   24.7  24.7  24.7  24.7   0.0
 11. AS???    ???
100.0     1    0.0   0.0   0.0   0.0   0.0

( IANA unicast
<http://www.iana.org/assignments/ipv6-unicast-address-assignments/ipv6-unicast-address-assignments.xhtml>
allocation shows 2001:2000:: belonging to RIPE but those latencies are too
low to travel the ocean, is OVH just allocating RIPE space in North
America? I assume they're not anycast as that has its dedicated prefix in
IPv6)

On Mon, Sep 7, 2020 at 10:05 PM Rafael Ribeiro <rafaelribeiro.sp at gmail.com>
wrote:

> OVH is a very nice service while its running.
> If u need support ... just cry.
> Weekends and Hollidays, you can not talk with support, just a ticket
> system readed only in the next business day...
>
> As an OVH customer since 2005, i appreciate the quality but the small
> invidents i had i the past takes long time to be resolved.
>
> Again, while is running is perfect...
>
> Cross fingers and power up a light to GOD may help.
>
> Em seg, 7 de set de 2020 14:22, Vlad Dascalu via Outages <
> outages at outages.org> escreveu:
>
>> Hey
>>
>> Does anyone have a proper contact point for OVH NOC (besides noc at ovh.net
>> ?)
>>
>> Traceroute is showing 100% package loss on an IPv6 path in their AS,
>> despite being routable from other ASes. I've reported it for hours but have
>> no reaction from them. Is it normal?
>>
>> ( Should we, as an Internet community, make a plan of attack regarding
>> accountability on responsiveness for large ISP providers in the light of
>> the recent Level3 incident? )
>>
>> Anyway, below you can find the problematic traceroute.
>>
>> # wget http://[2607:5300:60:6195::1]
>> --2020-09-07 05:39:39--  http://[2607:5300:60:6195::1]/
>> Connecting to [2607:5300:60:6195::1]:80... failed: Connection timed out.
>>
>> # traceroute 2607:5300:60:6195::1
>> traceroute to 2607:5300:60:6195::1 (2607:5300:60:6195::1), 30 hops max,
>> 80 byte packets
>>  1  * * *
>>  2  xe-0-0-25-1.a01.atlnga05.us.bb.gin.ntt.net (2001:418:0:5000::622)
>>  1.012 ms  1.012 ms  1.017 ms
>>  3  ae-6.r23.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::22a)  0.635 ms
>> ae-16.r22.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::20e)  1.004 ms
>> ae-6.r23.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::22a)  0.646 ms
>>  4  ae-9.r04.atlnga05.us.bb.gin.ntt.net (2001:418:0:2000::14d)  1.077 ms
>>  1.079 ms  1.075 ms
>>  5  2001:418:0:4000::a2 (2001:418:0:4000::a2)  1.052 ms *  1.036 ms
>>  6  rest-bb1-v6.telia.net (2001:2000:3019:73::1)  16.727 ms
>> ash-bb2-v6.telia.net (2001:2000:3019:74::1)  13.431 ms  13.480 ms
>>  7  * * *
>>  8  be100-1007.nwk-5-a9.nj.us (2607:5300::2)  17.916 ms * *
>>  9  be102.bhs-g2-nc5.qc.ca (2607:5300::1ce)  27.694 ms  25.405 ms
>>  29.696 ms
>> 10  vl100.bhs-d2-a75.qc.ca (2607:5300::1cd)  27.329 ms  27.455 ms
>>  24.885 ms
>> 11  2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b)  24.216 ms  24.391 ms
>>  24.381 ms
>> 12  * * *
>> 13  * * *
>> 14  * * *
>> 15  * * *
>> 16  * * *
>> 17  * * *
>> 18  * * *
>> 19  * * *
>> 20  * * *
>> 21  * * *
>> 22  * * *
>> 23  * * *
>> 24  * * *
>> 25  * * *
>> 26  * * *
>> 27  * * *
>> 28  * * *
>> 29  * * *
>> 30  * * *
>>
>> If it helps, I tested connectivity through 3 other continents and they
>> work ok. Seems BGP resolves it to the right ASN but there is a routing
>> dead-end inside the BHS router config.
>>
>> Traceroute working from other locations, if it helps:
>>
>> Germany (Hetzner):
>> traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80
>> byte packets
>>  1  ex9k1.dc7.fsn1.hetzner.com (2a01:4f8::a:16:a)  0.489 ms  0.478 ms
>>  0.471 ms
>>  2  core23.fsn1.hetzner.com (2a01:4f8:0:3::271)  0.464 ms
>> core24.fsn1.hetzner.com (2a01:4f8:0:3::275)  0.434 ms
>> core23.fsn1.hetzner.com (2a01:4f8:0:3::271)  0.447 ms
>>  3  core5.fra.hetzner.com (2a01:4f8:0:3::33a)  16.099 ms
>> core0.fra.hetzner.com (2a01:4f8:0:3::365)  5.107 ms core5.fra.hetzner.com
>> (2a01:4f8:0:3::33a)  16.090 ms
>>  4  core9.fra.hetzner.com (2a01:4f8:0:3::2fa)  5.438 ms  5.433 ms
>> core8.fra.hetzner.com (2a01:4f8:0:3::33d)  5.409 ms
>>  5  * * *
>>  6  2001:41d0::257b (2001:41d0::257b)  6.192 ms * 2001:41d0::2579
>> (2001:41d0::2579)  5.766 ms
>>  7  2001:41d0:aaaa:100::3 (2001:41d0:aaaa:100::3)  22.947 ms  16.798 ms
>>  23.640 ms
>>  8  * * 2001:41d0:aaaa:100::2 (2001:41d0:aaaa:100::2)  6.062 ms
>>  9  * * *
>> 10  * * *
>> 11  * * *
>> 12  be102.bhs-g1-nc5.qc.ca (2607:5300::1c6)  95.367 ms  96.431 ms
>> be102.bhs-g2-nc5.qc.ca (2607:5300::1ce)  98.105 ms
>> 13  vl100.bhs-d1-a75.qc.ca (2607:5300::1c3)  94.740 ms
>> vl100.bhs-d2-a75.qc.ca (2607:5300::1cd)  95.564 ms  93.632 ms
>> 14  2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809)  94.240 ms
>> 2001:41d0:0:50::6:80d (2001:41d0:0:50::6:80d)  91.366 ms
>> 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b)  94.574 ms
>> 15  * * *
>> 16  ca1.beetux.com (2607:5300:60:6195::1)  91.282 ms !X  92.104 ms !X
>>  92.496 ms !X
>>
>> Brazil:
>> traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80
>> byte packet                s
>>  1  hsrp.gcore.lu (2a03:90c0:186::3)  0.704 ms  0.457 ms  0.669 ms
>>  2  2a03:90c0:180:1:253::226 (2a03:90c0:180:1:253::226)  0.695 ms  0.668
>> ms  0.6                44 ms
>>  3  g-core-labs.sanpaolo7.spa.seabone.net (2001:41a8:5200:2::1e1)  0.734
>> ms 2001                :1498:1:bf1::1 (2001:1498:1:bf1::1)  0.723 ms  0.701
>> ms
>>  4  mia15-loop0-v6.mia.seabone.net (2001:41a8:4020::f)  109.816 ms
>>  110.905 ms 2                001:1498:1::100:138 (2001:1498:1::100:138)
>>  134.126 ms
>>  5  2001:1498:1::32:113 (2001:1498:1::32:113)  110.835 ms *
>> 2001:1498:1::32:146                 (2001:1498:1::32:146)  131.040 ms
>>  6  * * *
>>  7  * be102.bhs-g1-nc5.qc.ca (2607:5300::1c6)  137.615 ms *
>>  8  vl100.bhs-d1-a75.qc.ca (2607:5300::1c3)  137.997 ms *
>> be102.bhs-g1-nc5.qc.ca                 (2607:5300::1c6)  133.250 ms
>>  9  vl100.bhs-d1-a75.qc.ca (2607:5300::1c3)  132.065 ms
>> 2001:41d0:0:50::6:80d (2                001:41d0:0:50::6:80d)  130.865 ms
>> vl100.bhs-d1-a75.qc.ca (2607:5300::1c3)  132.1                55 ms
>> 10  2001:41d0:0:50::6:80f (2001:41d0:0:50::6:80f)  132.028 ms * *
>> 11  ca1.beetux.com (2607:5300:60:6195::1)  121.118 ms !X  132.094 ms !X
>>  148.398 ms !X
>>
>> Singapore:
>> traceroute to ca1.beetux.com (2607:5300:60:6195::1), 30 hops max, 80
>> byte packets
>>  1  2400:6180:0:d1:ffff:ffff:ffff:fff2
>> (2400:6180:0:d1:ffff:ffff:ffff:fff2)  0.659 ms  0.638 ms  0.619 ms
>>  2  2604:a880:ffff:9::26a (2604:a880:ffff:9::26a)  0.960 ms
>> 2604:a880:ffff:9::276 (2604:a880:ffff:9::276)  1.077 ms  1.057 ms
>>  3  2604:a880:ffff:9::265 (2604:a880:ffff:9::265)  0.865 ms
>> 2604:a880:ffff:9::271 (2604:a880:ffff:9::271)  0.884 ms
>> 2604:a880:ffff:9::263 (2604:a880:ffff:9::263)  0.835 ms
>>  4  2604:a880:ffff:9:0:1:0:6 (2604:a880:ffff:9:0:1:0:6)  1.148 ms
>> 2604:a880:ffff:9:0:1:0:e (2604:a880:ffff:9:0:1:0:e)  1.135 ms
>> 2604:a880:ffff:9:0:1:0:4 (2604:a880:ffff:9:0:1:0:4)  1.105 ms
>>  5  2403:e800:508:100::1 (2403:e800:508:100::1)  1.205 ms * *
>>  6  * * *
>>  7  * * *
>>  8  * * *
>>  9  * * *
>> 10  be100-104.pao-sv8-bb1-a9.ca.us (2607:5300::24)  168.764 ms  186.737
>> ms  186.765 ms
>> 11  be100-1371.chi-5-a9.il.us (2607:5300::af)  211.537 ms
>> be100-1370.chi-1-a9.il.us (2607:5300::59)  222.876 ms  204.043 ms
>> 12  be103.bhs-g1-nc5.qc.ca (2607:5300::1c8)  408.785 ms  265.277 ms
>>  230.064 ms
>> 13  vl100.bhs-d1-a75.qc.ca (2607:5300::1c3)  230.897 ms  230.898 ms
>>  230.683 ms
>> 14  2001:41d0:0:50::6:809 (2001:41d0:0:50::6:809)  228.107 ms  246.649 ms
>> 2001:41d0:0:50::6:80b (2001:41d0:0:50::6:80b)  250.099 ms
>> 15  * * *
>> 16  ca1.beetux.com (2607:5300:60:6195::1)  244.269 ms !X  230.678 ms !X
>>  245.223 ms !X
>> _______________________________________________
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>
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