[Outages-discussion] [outages] FiOS issue in NYC Area?

Jeremy Chadwick jdc at koitsu.org
Tue Feb 16 18:57:15 EST 2021


Several backbone providers define DNS PTR records (reverse) of their
routers interface IPs, but not A records (forward).
Verizon/MCI/Alter/UUnet is notorious for this; it's nothing new.

traceroute doesn't "involve DNS" as part of how the actual protocol
(methodology) works -- the traceroute client only sees IPs in ICMP
time-exceeded responses to initial UDP or TCP probes.  Thus, the
traceroute/tracert client issues PTR record lookups (on *IX usually by
gethostbyaddr()) and shows whatever the results are.  Forward lookups
aren't usually done (though some "enhanced" traceroute clients like mtr
and WinMTR do).  Otherwise, tell your traceroute client to only show IP
addresses, and not do reverse lookups.

$ dig a 8-1-2.b2.nyc4.alter.net
...
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 29284

$ dig ptr 201.110.179.152.in-addr.arpa
...
;; ANSWER SECTION:
201.110.179.152.in-addr.arpa. 21427 IN  PTR     8-1-2.BR2.NYC4.ALTER.NET.

Now you're going to ask: "how did you find IP 152.179.110.201 ?"
The answer is: Googling "8-1-2.b2.nyc4.alter.net" and hoping someone
on the Internet provided traceroute results that contained IPs in
addition to PTR -- in this case, 4 search results were good enough.

There are other ways of determining this as well, but I'm intentionally
omitting that procedure, as it's brute-force and not always reliable.

-- 
| Jeremy Chadwick                                 jdc at koitsu.org |
| UNIX Systems Administrator                      PGP 0x2A389531 |
| Making life hard for others since 1977.                        |

On Tue, Feb 16, 2021 at 12:45:44PM -0500, Izzy Goldstein - TeleGo via Outages wrote:
> C:\Users\Izzy>tracert 8-1-2.BR2.NYC4.ALTER.NET
> Unable to resolve target system name 8-1-2.BR2.NYC4.ALTER.NET.
> 
> C:\Users\Izzy>
> 
> On Mon, Feb 15, 2021 at 12:41 PM Ethan Hayon <ethan at naturalwireless.com>
> wrote:
> 
> > Traffic is getting dropped through node: 8-1-2.BR2.NYC4.ALTER.NET
> >
> >  1. <redacted>
> >  2. <redacted>
> >  3. te0-0-0-14.nr01.b026191-1.jfk01.atlas.cogentco.com
> >
> >  4. te0-3-0-11.rcr24.jfk01.atlas.cogentco.com
> >
> >  5. be2897.ccr42.jfk02.atlas.cogentco.com
> >
> >  6. be3496.ccr31.jfk10.atlas.cogentco.com
> >
> >  7. 8-1-2.BR2.NYC4.ALTER.NET
> >
> >  8. ???
> >
> > Occasionally a packet or two will get through 8-1-2.BR2.NYC4.ALTER.NET
> >
> > What's strange is the issue is only occurring with specific IPs on my
> > office FiOS circuit (even within the same /24).
> >
> > These are the same symptoms we experienced in May 2019 [
> > https://puck.nether.net/pipermail/outages/2019-May/012266.html]
> >
> > I was under the impression that Verizon has made a change on their end to
> > resolve the issues.
> >
> > Thanks,
> >
> > --
> > Ethan Hayon
> > Natural Wireless
> > [T] 201-438-2865 x416
> >
> >
> > On Mon, Feb 15, 2021 at 12:36 PM Izzy Goldstein - TeleGo <
> > igoldstein at telego.net> wrote:
> >
> >> What issue are you seeing ?
> >>
> >> On Sun, Feb 14, 2021 at 11:40 AM Ethan Hayon via Outages <
> >> outages at outages.org> wrote:
> >>
> >>> This issue just started back up for us. Anyone else seeing this again?
> >>>
> >>> Seeing issues at node: 8-1-2.BR2.NYC4.ALTER.NET
> >>>
> >>> Thanks,
> >>>
> >>> --
> >>> Ethan Hayon
> >>> Natural Wireless
> >>> [T] 201-438-2865 x416
> >>>
> >>>
> >>> On Tue, May 14, 2019 at 11:04 AM Dovid Bender <dovid at telecurve.com>
> >>> wrote:
> >>>
> >>>> I got an email from someone at Verizon late last night that I should
> >>>> re-check and see if it is working. If anyone is still having issues let me
> >>>> know and I will reach out to them.
> >>>>
> >>>>
> >>>>
> >>>> On Tue, May 14, 2019 at 10:38 AM Ethan Hayon <ethan at naturalwireless.com>
> >>>> wrote:
> >>>>
> >>>>> It's been stable for us since around 11PM EST last night (5/13)
> >>>>>
> >>>>> Anyone else still seeing issues?
> >>>>>
> >>>>> --
> >>>>> Ethan Hayon
> >>>>> Natural Wireless
> >>>>> [T] 201-438-2865 x416
> >>>>>
> >>>>>
> >>>>> On Mon, May 13, 2019 at 11:55 PM Valdis Klētnieks <
> >>>>> valdis.kletnieks at vt.edu> wrote:
> >>>>>
> >>>>>> On Mon, 13 May 2019 14:53:34 -0400, Ethan Hayon via Outages said:
> >>>>>>
> >>>>>> > Reachability keeps going up and down through this node. Is it 768K
> >>>>>> day
> >>>>>> > yet???
> >>>>>>
> >>>>>> I remember 128K day and 256K day, and warnings of impending doom
> >>>>>> on both occasions. And both times, there were those who had to
> >>>>>> withdraw
> >>>>>> from the DFZ and issue emergency purchase orders because they didn't
> >>>>>> plan ahead for their CAPEX needs...
> >>>>>>
> >>>>> _______________________________________________
> >>> Outages mailing list
> >>> Outages at outages.org
> >>> https://puck.nether.net/mailman/listinfo/outages
> >>>
> >>
> >>
> >> --
> >>
> >> Izzy Goldstein
> >>
> >> Chief Technology Officer
> >>
> >> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
> >>
> >> Direct: (929) 477-2085
> >>
> >> Website: www.telego.com <http://www.telego.net/>
> >>
> >>
> >> <http://www.telego.com/>
> >>
> >>
> >> Confidentiality Notice: This e-mail may contain confidential and/or
> >> privileged information. If you are not the intended recipient or have
> >> received this e-mail in error please notify us immediately by email reply
> >> and destroy this e-mail. Any unauthorized copying, disclosure or
> >> distribution of the material in this e-mail is strictly forbidden. Any
> >> views or opinions presented in this email are solely those of the author
> >> and do not necessarily represent those of TeleGo (T). Employees of TeleGo
> >> are expressly required not to make defamatory statements and not to
> >> infringe or authorize any infringement of copyright or any other legal
> >> right by email communications. Any such communication is contrary to TeleGo
> >> policy and outside the scope of the employment of the individual concerned.
> >> TeleGo will not accept any liability in respect of such communication, and
> >> the employee responsible will be personally liable for any damages or other
> >> liability arising.
> >>
> >>
> >> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>
> >>
> >
> 
> -- 
> 
> Izzy Goldstein
> 
> Chief Technology Officer
> 
> Main: (212) 477-1000 x 2085 <(212)%20477-1000>
> 
> Direct: (929) 477-2085
> 
> Website: www.telego.com <http://www.telego.net/>
> 
> 
> <http://www.telego.com/>
> 
> 
> Confidentiality Notice: This e-mail may contain confidential and/or
> privileged information. If you are not the intended recipient or have
> received this e-mail in error please notify us immediately by email reply
> and destroy this e-mail. Any unauthorized copying, disclosure or
> distribution of the material in this e-mail is strictly forbidden. Any
> views or opinions presented in this email are solely those of the author
> and do not necessarily represent those of TeleGo (T). Employees of TeleGo
> are expressly required not to make defamatory statements and not to
> infringe or authorize any infringement of copyright or any other legal
> right by email communications. Any such communication is contrary to TeleGo
> policy and outside the scope of the employment of the individual concerned.
> TeleGo will not accept any liability in respect of such communication, and
> the employee responsible will be personally liable for any damages or other
> liability arising.
> 
> 
> TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>

> _______________________________________________
> Outages mailing list
> Outages at outages.org
> https://puck.nether.net/mailman/listinfo/outages



More information about the Outages-discussion mailing list