[Outages-discussion] [outages] Second Bandwidth Outage Sunday

[Douglas Vought]

They are. Several customers have contacted me demanding that I plug the 
phone line back in.

On 9/27/2021 13:54, Drew Matthews via Outages wrote:
> i believe they are having issues again, not sure if its ddos related. 
> but they are experiencing some major issues. 
> https://status.bandwidth.com/ <https://status.bandwidth.com/>
>
> Update - Bandwidth teams are also investigating delays with Toll-Free 
> Messaging at this time along with V2 Voice, Standard Voice, 911 
> traffic, Portal & API with intermittent service disruptions.
> Sep 27, 13:01 EDT
> Update - We continue to investigate this incident.
> Sep 27, 11:57 EDT
> Update - Bandwidth teams are also investigating delayed ports at this 
> time along with V2 Voice, Standard Voice, 911 traffic, Portal & API 
> with intermittent service disruptions.
> Sep 27, 11:07 EDT
> Update - We continue to investigate this incidnet.
> Sep 27, 11:02 EDT
> Update - Bandwidth teams are investigating an incident impacting 
> Voice, V2 Voice, 911 traffic, Portal & API with intermittent service 
> disruption.
> Sep 27, 10:00 EDT
> Update - Bandwidth teams are investigating an incident impacting 
> Voice, V2 Voice, and 911 traffic with intermittent service disruption.
> Sep 27, 09:42 EDT
> Investigating - Bandwidth teams are investigating an incident 
> impacting our V2 Voice services. Customers may notice intermittent 
> service disruptions.
> Sep 27, 09:12 EDT
>
> On Sun, Sep 26, 2021 at 3:13 PM Peter Beckman via Outages 
> <outages at outages.org <mailto:outages at outages.org>> wrote:
>
>     Again today, on the heels of the 2h 47m DDoS-related outage
>     yesterday, right at
>     11:01am US EDT (15:01:28 UTC), our monitoring alerted us to
>     another incident at
>     Bandwidth. The impact to us was much reduced this time, as we saw
>     some flapping
>     of their SIP Inbound SBCs, but around 15:20:12 UTC it was
>     responsive enough to
>     fall below our thresholds.
>
>     The API started acting up at 14:56:00 UTC, but recovered, and then
>     has been
>     flapping between OK and degraded since then. As of 21:52 UTC, the
>     API and
>     Portal/Dashboard are either non-responsive, slow, or degraded.
>
>     Inbound Voice Traffic has remaind at expected historical levels
>     throughout.
>     I have not checked on Termination, but it was working earlier
>     today without
>     issue.
>
>     Latest from BW https://status.bandwidth.com/
>     <https://status.bandwidth.com/>
>
>          Update - Bandwidth teams have observed expected call behavior
>     for 911
>          calls. 911 calls are processing as designed and are fully
>     restored. Teams
>          continue to work on standard voice traffic.
>
>          Sep 26, 17:20 EDT
>
>     I question the phrase "processing as designed" which implies it is not
>     working as the end user expects... odd.
>
>     Beckman
>     ---------------------------------------------------------------------------
>     Peter Beckman Internet Guy
>     beckman at angryox.com <mailto:beckman at angryox.com>
>     https://www.angryox.com/ <https://www.angryox.com/>
>     ---------------------------------------------------------------------------
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