[Outages-discussion] [outages] Equinix CH1 Overheating

Josh Luthman josh at imaginenetworksllc.com
Mon Jan 15 15:22:11 EST 2024


The same ductwork that the chillers/compressors are using could be utilized
by outside cold air.  You will have to have a second fan, filter, etc. yes.

On Mon, Jan 15, 2024 at 3:08 PM David Eddleman via Outages-discussion <
outages-discussion at outages.org> wrote:

> "Reuse the ducting" doesn't work well. The cold air has to be blown to
> specific rows for the datacenter to work. Remember hot row, cold row. Racks
> of servers make great windbreaks since they're giant blocks, blocking any
> blowing air, so the cold air has to come in via the cold row ducting to be
> effective. Simply opening the doors and bringing fans in only slightly
> reduces the ambient temperatures, but it doesn't get cold air where it
> needs to go, as heat simply flows in the direction of least resistance to
> fill a void. Plus depending upon the failure within the chiller system the
> whole system may shut down to prevent the system from eating itself during
> a malfunction. Even though the heat exchanger isn't working, the blower
> motors may have a physical disconnect in the event of said event.
> Residential HVAC systems have safeties that can disconnect the whole system
> in the event condensation drains are clogged, for example.
>
> Datacenters in Greenland have other problems as well, despite being in an
> arctic environment for many parts of the year. Snow is actually a fantastic
> insulator, so you still need HVAC even when the environment is seriously
> cold outside. You need a way to pump cold air in and hot air out.
>
> On Mon, Jan 15, 2024 at 1:38 PM Josh Luthman via Outages-discussion <
> outages-discussion at outages.org> wrote:
>
>> Fans?  Reuse the ducting?
>>
>> On Mon, Jan 15, 2024 at 2:36 PM Sabri Berisha via Outages-discussion <
>> outages-discussion at outages.org> wrote:
>>
>>> [moved to -discussion]
>>>
>>> Hi,
>>>
>>> At a previous life, I worked at a place where we had similar issue, in
>>> wintertime, in an SLC datacenter. I floated that idea as well: open the
>>> damned thing up, and let the outside air do it's thing.
>>>
>>> Our local DC guys told us that this would be a very bad idea as it would
>>> be difficult to get uniform air temperature: one area would still be very
>>> warm, another area might be too cold (the operating temperature of a lot of
>>> gear also has lower limits).
>>>
>>> Thanks,
>>>
>>> Sabri
>>>
>>>
>>> ----- On Jan 14, 2024, at 7:44 PM, J. Hellenthal via Outages <
>>> outages at outages.org> wrote:
>>>
>>> Damn tear the fricken roof off!!!
>>> Not the whole damn thing you psychos just small redirected sections to
>>> push in a wanted direction. If needed active your own equipment first !
>>> --
>>>  J. Hellenthal
>>>
>>> The fact that there's a highway to Hell but only a stairway to Heaven
>>> says a lot about anticipated traffic volume.
>>>
>>> On Jan 14, 2024, at 21:21, Ross Tajvar via Outages <outages at outages.org>
>>> wrote:
>>>
>>> They tried that:
>>>>
>>>> IBX Critical Facility Engineers have deployed all available floor fans,
>>>> opened all available doors and have engaged local rental company to source
>>>> additional fans and portable spot coolers.
>>>>
>>>
>>> On Sun, Jan 14, 2024 at 10:19 PM Jay Ashworth via Outages <
>>> outages at outages.org> wrote:
>>>
>>>> Open the doors?
>>>>
>>>>
>>>> On January 14, 2024 9:52:24 PM EST, Mike Hammett via Outages <
>>>> outages at outages.org> wrote:
>>>>
>>>>> IBX: CH1
>>>>> IBX Address: 350 E Cermak Rd, Chicago, 60616
>>>>> Number: INC0025932
>>>>> Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time
>>>>>
>>>>> To view the incident and its updates, please use Service Insight.
>>>>> New update on Incident INC0025932: Equinix IBX Site Staff reports that
>>>>> temperatures have stabilized with an average temperature of 120 F degrees.
>>>>> One chiller is now fully operational, and another chiller is online but
>>>>> operating at reduced capacity. Equinix IBX Critical Facility Engineers
>>>>> continue to work on restoring the required 4-out-of-6 chillers to return
>>>>> cooling back to normal operations. Portable chillers are currently enroute
>>>>> with an estimated arrival time of 21:00 Site Local Time. Upon arrival, IBX
>>>>> Critical Facility Engineers and our vendor partner will work diligently to
>>>>> get the portable chillers online as quickly as possible. We will send
>>>>> another update once the portable chillers are operational.
>>>>>
>>>>> If not already implemented, Equinix site staff highly recommends that
>>>>> customers power down non-essential loads within the data center and/or
>>>>> transfer those operations to backup sites to assist with efforts at
>>>>> lowering the temperature within the facility.
>>>>>
>>>>> The severe weather in the Chicago area, contributing to the initial
>>>>> failure, continues to hamper efforts at resolution, but our teams are
>>>>> working diligently to resolve the issue as quickly as possible. IBX
>>>>> Critical Facility Engineers continue to supply outside air to decrease the
>>>>> collocation area's temperature, and all fans have been deployed to support
>>>>> cooling the IBX.
>>>>> • Service Offering: CH1 - Location - Floor
>>>>> • Affected Assets: 05
>>>>> • Asset Condition: Temperature above operating range
>>>>> • Situation status: Under investigation
>>>>>
>>>>> The next update will be provided in approximately 30 minutes or
>>>>> earlier if available.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> -----
>>>>> Mike Hammett
>>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>>> <https://www.facebook.com/ICSIL>
>>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>>> <https://twitter.com/ICSIL>
>>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>>> <https://www.facebook.com/mdwestix>
>>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>>> <https://twitter.com/mdwestix>
>>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>>> <https://www.facebook.com/thebrotherswisp>
>>>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>>> ------------------------------
>>>>> *From: *"Mike Hammett via Outages" <outages at outages.org>
>>>>> *To: *"outages" <outages at outages.org>
>>>>> *Sent: *Sunday, January 14, 2024 2:04:51 PM
>>>>> *Subject: *[outages] Equinix CH1 Overheating
>>>>>
>>>>> Equinix CH1 is overheating due to some chiller failures. The vendor is
>>>>> on-site troubleshooting. Ambient temperature is currently 28 degrees higher
>>>>> than normal.
>>>>>
>>>>>
>>>>>
>>>>> -----
>>>>> Mike Hammett
>>>>> Intelligent Computing Solutions <http://www.ics-il.com/>
>>>>> <https://www.facebook.com/ICSIL>
>>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>>> <https://twitter.com/ICSIL>
>>>>> Midwest Internet Exchange <http://www.midwest-ix.com/>
>>>>> <https://www.facebook.com/mdwestix>
>>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>>> <https://twitter.com/mdwestix>
>>>>> The Brothers WISP <http://www.thebrotherswisp.com/>
>>>>> <https://www.facebook.com/thebrotherswisp>
>>>>> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
>>>>>
>>>>> _______________________________________________
>>>>> Outages mailing list
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>>>>>
>>>>> --
>>>> Sent from my Android device with K-9 Mail. Please excuse my brevity.
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