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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>More here:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><a href="http://www.masshightech.com/stories/2011/06/06/daily38-Grasshopper-phone-service-down-since-Tuesday-now-back-up.html">http://www.masshightech.com/stories/2011/06/06/daily38-Grasshopper-phone-service-down-since-Tuesday-now-back-up.html</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>John Mason Jr<br><b>Sent:</b> Tuesday, June 07, 2011 5:26 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] http://portal.grasshopper.com/ down<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>On 6/7/2011 6:09 PM, Ivan Kovacevic wrote: <o:p></o:p></p><pre><o:p> </o:p></pre><pre>Their 24x7 tech support is also unreachable (1.800.279.1455)... Too bad, it looked like a promising business model. <o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>Outages mailing list<o:p></o:p></pre><pre><a href="mailto:Outages@outages.org">Outages@outages.org</a><o:p></o:p></pre><pre><a href="https://puck.nether.net/mailman/listinfo/outages">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></pre><pre><o:p> </o:p></pre><pre><o:p> </o:p></pre><p class=MsoNormal style='margin-bottom:12.0pt;line-height:13.5pt'>From <a href="https://support.grasshopper.com/index.php?_m=news&_a=view">https://support.grasshopper.com/index.php?_m=news&_a=view</a><br><br><span class=apple-style-span><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'>Listed below is the latest system status and maintenance announcements from Grasshopper.</span></span><span class=apple-style-span><span style='font-size:10.5pt;font-family:"Arial","sans-serif";color:#333333'><o:p></o:p></span></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td valign=top style='padding:2.25pt 2.25pt 2.25pt 2.25pt'><p class=MsoNormal><img border=0 width=19 height=18 id="_x0000_i1025" src="cid:image001.gif@01CC26AB.DF75BC80"> <a href="https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=73" id=moduletitle><span style='border:none windowtext 1.0pt;padding:0in;text-decoration:none'>Updated 6:10PM EST: All systems still down</span></a><o:p></o:p></p></td></tr><tr><td valign=top style='padding:2.25pt 2.25pt 2.25pt 2.25pt'><p class=MsoNormal><span class=smalltext><span style='font-size:9.0pt'>Updated 6:10PM EST. Most services, including the phone system and our user interface are still down. We are actively moving everything to our failover systems and expect to have another update in 30 minutes.</span></span><o:p></o:p></p></td></tr></table></td></tr></table><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p></div></body></html>