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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>More here:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><a href="http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bright-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal">http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bright-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> outages-bounces@outages.org [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Barry Fawthrop<br><b>Sent:</b> Tuesday, September 06, 2011 4:34 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] Brighthouse Tampa - outage?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>On 09/06/2011 02:59 PM, Jay Ashworth wrote: <o:p></o:p></p><pre>----- Original Message -----<o:p></o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre>From: "Drew Linsalata" <a href="mailto:drew.linsalata@gmail.com"><drew.linsalata@gmail.com></a><o:p></o:p></pre></blockquote><pre><o:p> </o:p></pre><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><pre>We lost touch with a customer remote site in Tampa on a Brighthouse<o:p></o:p></pre><pre>connection (24.227.73.170) about 25 minutes ago. Calls to Brighthouse<o:p></o:p></pre><pre>are returning fast busies, the Brighthouse.com site is a mess from where<o:p></o:p></pre><pre>we're looking and we see nothing past what appears to be a Brighthouse edge<o:p></o:p></pre><pre>router in the Tampa area.<o:p></o:p></pre></blockquote><pre><o:p> </o:p></pre><pre>Yeah, they had an outage this morning for 30-45 minutes, around noon; I've<o:p></o:p></pre><pre>heard murmurs about an equipment outage in Auburndale (which is apparently<o:p></o:p></pre><pre>their CFL hub, for unobvious reasons). <o:p></o:p></pre><pre><o:p> </o:p></pre><pre>It's back now, at least everywhere I have knowledge of.<o:p></o:p></pre><pre><o:p> </o:p></pre><pre>Cheers,<o:p></o:p></pre><pre>-- jra<o:p></o:p></pre><pre><o:p> </o:p></pre><p class=MsoNormal style='margin-bottom:12.0pt'>30 - 45 mins try 1 hr 45 mins<br>We lost connection at 11:15 and was only restored around 1 pm<br><br><o:p></o:p></p></div></body></html>