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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Isabel:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You posted something on NANOG today, too, that didn’t make much sense or fit the conversation flow. I don’t know quite how to respond.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> isabel dias [mailto:isabeldias1@yahoo.com] <br><b>Sent:</b> Saturday, October 08, 2011 1:50 PM<br><b>To:</b> frnkblk@iname.com; 'Tom Merrill'; outages@outages.org<br><b>Subject:</b> Re: [outages] Grasshopper Outage<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>do you have BGP confederations configured in the network? is it affecting mostly outbound or inbound traffic ?<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>what is the MTTR? and your SLA?<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Courier New";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Grasshopper is such a name!</span><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Courier New";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Courier New";color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> Frank Bulk <<a href="mailto:frnkblk@iname.com">frnkblk@iname.com</a>><br><b>To:</b> 'Tom Merrill' <<a href="mailto:tom@mtnflyer.net">tom@mtnflyer.net</a>>; <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Sent:</b> Saturday, October 8, 2011 7:34 PM<br><b>Subject:</b> Re: [outages] Grasshopper Outage</span><span style='color:black'><o:p></o:p></span></p><div id=yiv2032149018><div><div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Reading between the lines it sounds like they really don’t want to execute their DR plan.</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Frank</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> <a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a> <a href="mailto:[mailto:outages-bounces@outages.org]">[mailto:outages-bounces@outages.org]</a> <b>On Behalf Of </b>Tom Merrill<br><b>Sent:</b> Saturday, October 08, 2011 1:08 PM<br><b>To:</b> <a href="mailto:outages@outages.org">outages@outages.org</a><br><b>Subject:</b> [outages] Grasshopper Outage</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>Grasshopper phone system provider is down across the entire company. All clients are down with phone numbers ringing or busy tone.<o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'>They are moving to their Disaster Recovery site. <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'>"T</span><span class=yiv2032149018apple-style-span><span style='font-size:9.0pt;color:black'>he issues started at approximately 4 am (EDT). We're trying to fix this as quickly as possible, but don't have an estimate for how much longer this will last at this time. We'll be posting regular updates to this status page"</span></span><span style='color:black'><o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'><a href="https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78" target="_blank">https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78</a><o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br><br><o:p></o:p></span></p></div></div></div></div></body></html>