<html><body><div style="color:#000; background-color:#fff; font-family:Courier New, courier, monaco, monospace, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">who are you Frank , and what do you mean ?<VAR id=yui-ie-cursor></VAR><BR style="RIGHT: auto" class=yui-cursor></SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Frank Bulk <frnkblk@iname.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> 'isabel dias' <isabeldias1@yahoo.com><BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> outages-discussion@outages.org<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Saturday, October 8, 2011 8:01 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [outages] Grasshopper Outage<BR></FONT><BR>
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<div class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Isabel:</SPAN></div>
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<div class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">You posted something on NANOG today, too, that didn’t make much sense or fit the conversation flow. I don’t know quite how to respond.</SPAN></div>
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<div class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Frank</SPAN></div>
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<div class=yiv707628444MsoNormal><B><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'sans-serif'; FONT-SIZE: 10pt"> isabel dias [mailto:isabeldias1@yahoo.com] <BR><B>Sent:</B> Saturday, October 08, 2011 1:50 PM<BR><B>To:</B> frnkblk@iname.com; 'Tom Merrill'; outages@outages.org<BR><B>Subject:</B> Re: [outages] Grasshopper Outage</SPAN></div></DIV></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'Courier New'; COLOR: black; FONT-SIZE: 10pt">do you have BGP confederations configured in the network? is it affecting mostly outbound or inbound traffic ?</SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'Courier New'; COLOR: black; FONT-SIZE: 10pt">what is the MTTR? and your SLA?</SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: black; FONT-SIZE: 10pt">Grasshopper is such a name!</SPAN><SPAN style="FONT-FAMILY: 'Courier New'; COLOR: black; FONT-SIZE: 10pt"></SPAN></div></DIV>
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<div style="MARGIN-BOTTOM: 12pt; BACKGROUND: white" class=yiv707628444MsoNormal><B><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: black; FONT-SIZE: 10pt"> Frank Bulk <<A href="mailto:frnkblk@iname.com" rel=nofollow target=_blank ymailto="mailto:frnkblk@iname.com">frnkblk@iname.com</A>><BR><B>To:</B> 'Tom Merrill' <<A href="mailto:tom@mtnflyer.net" rel=nofollow target=_blank ymailto="mailto:tom@mtnflyer.net">tom@mtnflyer.net</A>>; <A href="mailto:outages@outages.org" rel=nofollow target=_blank ymailto="mailto:outages@outages.org">outages@outages.org</A><BR><B>Sent:</B> Saturday, October 8, 2011 7:34 PM<BR><B>Subject:</B> Re: [outages] Grasshopper Outage</SPAN><SPAN style="COLOR: black"></SPAN></div>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Reading between the lines it sounds like they really don’t want to execute their DR plan.</SPAN><SPAN style="COLOR: black"></SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Frank</SPAN><SPAN style="COLOR: black"></SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><B><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: black; FONT-SIZE: 10pt">From:</SPAN></B><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: black; FONT-SIZE: 10pt"> <A href="mailto:outages-bounces@outages.org" rel=nofollow target=_blank ymailto="mailto:outages-bounces@outages.org">outages-bounces@outages.org</A> <A href="mailto:[mailto:outages-bounces@outages.org]" rel=nofollow target=_blank ymailto="mailto:[mailto:outages-bounces@outages.org]">[mailto:outages-bounces@outages.org]</A> <B>On Behalf Of </B>Tom Merrill<BR><B>Sent:</B> Saturday, October 08, 2011 1:08 PM<BR><B>To:</B> <A href="mailto:outages@outages.org" rel=nofollow target=_blank ymailto="mailto:outages@outages.org">outages@outages.org</A><BR><B>Subject:</B> [outages] Grasshopper Outage</SPAN><SPAN style="COLOR: black"></SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="COLOR: black">Grasshopper phone system provider is down across the entire company. All clients are down with phone numbers ringing or busy tone.</SPAN></div></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="COLOR: black">They are moving to their Disaster Recovery site. </SPAN></div></DIV></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="COLOR: black">"T</SPAN><SPAN class=yiv707628444apple-style-span><SPAN style="COLOR: black; FONT-SIZE: 9pt">he issues started at approximately 4 am (EDT). We're trying to fix this as quickly as possible, but don't have an estimate for how much longer this will last at this time. We'll be posting regular updates to this status page"</SPAN></SPAN><SPAN style="COLOR: black"></SPAN></div></DIV></DIV>
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<div style="BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="COLOR: black"><A href="https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78" rel=nofollow target=_blank>https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78</A></SPAN></div></DIV></DIV>
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<div style="MARGIN-BOTTOM: 12pt; BACKGROUND: white" class=yiv707628444MsoNormal><SPAN style="COLOR: black"><BR>_______________________________________________<BR>Outages mailing list<BR><A href="mailto:Outages@outages.org" rel=nofollow target=_blank ymailto="mailto:Outages@outages.org">Outages@outages.org</A><BR><A href="https://puck.nether.net/mailman/listinfo/outages" rel=nofollow target=_blank>https://puck.nether.net/mailman/listinfo/outages</A><BR><BR></SPAN></div></DIV></DIV></DIV></DIV></DIV></DIV><BR><BR></DIV></DIV></div></body></html>