<html><body><div style="color:#000; background-color:#fff; font-family:Courier New, courier, monaco, monospace, sans-serif;font-size:10pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">can you be a bit more specific?<VAR id=yui-ie-cursor></VAR><BR style="RIGHT: auto" class=yui-cursor></SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Jay Ashworth <jra@baylink.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> outages-discussion <outages-discussion@outages.org><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Sunday, October 9, 2011 3:36 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [Outages-discussion] [outages] Grasshopper Outage<BR></FONT><BR>Isabel: you are sending your messages *to mailing lists with tens of thousands of <BR>people on them*, not to individual people as the framing of your replies suggests<BR>you believe.<BR><BR>Please remember always to check the To
address on your email before hitting send.<BR><BR>And since this mailing list does *not* set Reply-to, as is best practice for technical<BR>mailing lists (and really, any list), check to make sure you understand the various ways<BR>your mail client program generates replies -- your reply to this list required conscious<BR>effort... which is even more incompatible with the personal tone of your reply.<BR><BR>Cheers,<BR>-- jr '</moderator>' <BR><BR>----- Original Message -----<BR>> From: "isabel dias" <<A href="mailto:isabeldias1@yahoo.com" ymailto="mailto:isabeldias1@yahoo.com">isabeldias1@yahoo.com</A>><BR>> To: <A href="mailto:frnkblk@iname.com" ymailto="mailto:frnkblk@iname.com">frnkblk@iname.com</A><BR>> Cc: <A href="mailto:outages-discussion@outages.org" ymailto="mailto:outages-discussion@outages.org">outages-discussion@outages.org</A><BR>> Sent: Sunday, October 9, 2011 7:09:44 AM<BR>> Subject: Re: [Outages-discussion]
[outages] Grasshopper Outage<BR>> who are you Frank , and what do you mean ?<BR>> <BR>> <BR>> <BR>> ________________________________<BR>> From: Frank Bulk <<A href="mailto:frnkblk@iname.com" ymailto="mailto:frnkblk@iname.com">frnkblk@iname.com</A>><BR>> To: 'isabel dias' <<A href="mailto:isabeldias1@yahoo.com" ymailto="mailto:isabeldias1@yahoo.com">isabeldias1@yahoo.com</A>><BR>> Cc: <A href="mailto:outages-discussion@outages.org" ymailto="mailto:outages-discussion@outages.org">outages-discussion@outages.org</A><BR>> Sent: Saturday, October 8, 2011 8:01 PM<BR>> Subject: RE: [outages] Grasshopper Outage<BR>> <BR>> <BR>> Isabel:<BR>> <BR>> You posted something on NANOG today, too, that didn’t make much sense<BR>> or fit the conversation flow. I don’t know quite how to respond.<BR>> <BR>> Frank<BR>> <BR>> From:isabel dias [mailto:<A href="mailto:isabeldias1@yahoo.com"
ymailto="mailto:isabeldias1@yahoo.com">isabeldias1@yahoo.com</A>]<BR>> Sent: Saturday, October 08, 2011 1:50 PM<BR>> To: <A href="mailto:frnkblk@iname.com" ymailto="mailto:frnkblk@iname.com">frnkblk@iname.com</A>; 'Tom Merrill'; <A href="mailto:outages@outages.org" ymailto="mailto:outages@outages.org">outages@outages.org</A><BR>> Subject: Re: [outages] Grasshopper Outage<BR>> <BR>> do you have BGP confederations configured in the network? is it<BR>> affecting mostly outbound or inbound traffic ?<BR>> what is the MTTR? and your SLA?<BR>> <BR>> Grasshopper is such a name!<BR>> <BR>> <BR>> From:Frank Bulk <<A href="mailto:frnkblk@iname.com" ymailto="mailto:frnkblk@iname.com">frnkblk@iname.com</A>><BR>> To: 'Tom Merrill' <<A href="mailto:tom@mtnflyer.net" ymailto="mailto:tom@mtnflyer.net">tom@mtnflyer.net</A>>; <A href="mailto:outages@outages.org"
ymailto="mailto:outages@outages.org">outages@outages.org</A><BR>> Sent: Saturday, October 8, 2011 7:34 PM<BR>> Subject: Re: [outages] Grasshopper Outage<BR>> Reading between the lines it sounds like they really don’t want to<BR>> execute their DR plan.<BR>> <BR>> Frank<BR>> <BR>> From:<A href="mailto:outages-bounces@outages.org" ymailto="mailto:outages-bounces@outages.org">outages-bounces@outages.org</A> [mailto:<A href="mailto:outages-bounces@outages.org" ymailto="mailto:outages-bounces@outages.org">outages-bounces@outages.org</A>]<BR>> On Behalf Of Tom Merrill<BR>> Sent: Saturday, October 08, 2011 1:08 PM<BR>> To: <A href="mailto:outages@outages.org" ymailto="mailto:outages@outages.org">outages@outages.org</A><BR>> Subject: [outages] Grasshopper Outage<BR>> <BR>> Grasshopper phone system provider is down across the entire company.<BR>> All clients are down with phone numbers ringing or busy tone.<BR>>
<BR>> They are moving to their Disaster Recovery site.<BR>> <BR>> "The issues started at approximately 4 am (EDT). We're trying to fix<BR>> this as quickly as possible, but don't have an estimate for how much<BR>> longer this will last at this time. We'll be posting regular updates<BR>> to this status page"<BR>> <BR>> <BR>> <A href="https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78" target=_blank>https://support.grasshopper.com/index.php?_m=news&_a=viewnews&newsid=78</A><BR>> <BR>> <BR>> <BR>> _______________________________________________<BR>> Outages mailing list<BR>> <A href="mailto:Outages@outages.org" ymailto="mailto:Outages@outages.org">Outages@outages.org</A><BR>> <A href="https://puck.nether.net/mailman/listinfo/outages" target=_blank>https://puck.nether.net/mailman/listinfo/outages</A><BR>> _______________________________________________<BR>>
Outages-discussion mailing list<BR>> <A href="mailto:Outages-discussion@outages.org" ymailto="mailto:Outages-discussion@outages.org">Outages-discussion@outages.org</A><BR>> <A href="https://puck.nether.net/mailman/listinfo/outages-discussion" target=_blank>https://puck.nether.net/mailman/listinfo/outages-discussion</A><BR><BR>-- <BR>Jay R. Ashworth Baylink <A href="mailto:jra@baylink.com" ymailto="mailto:jra@baylink.com">jra@baylink.com</A><BR>Designer The Things I Think RFC 2100<BR>Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII<BR>St Petersburg FL USA http://photo.imageinc.us
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