<html><head><base href="x-msg://3807/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Sadly, the only way to get real support from Comcast (business or personal), is to publicly Tweet about it. My Comcast Business had upstream loss for 2 months before I tweeted and got a response of 4-5 people on site first thing in the AM for a week and the problem was finally resolved. @ComcastCares, @ComcastBill, @ComcastSteve etc<div><br></div><div>Billy</div><div><br><div><div>On Feb 24, 2012, at 6:24 AM, Frank Bulk wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1" style="page: WordSection1; "><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); ">Yes, it’s gone. If you have a Comcast account, log into your account and go to the account summary page. There’s a box in the top right hand side that says "Comcast Service Health Status", beneath that is a link to check for service interruptions in your area. Of course, this doesn’t help too much if you’re offline and don’t have your smartphone.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); ">Frank<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:outages-discussion-bounces@outages.org">outages-discussion-bounces@outages.org</a> [mailto:outages-discussion-bounces@outages.org]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Andy Grosser<br><b>Sent:</b><span class="Apple-converted-space"> </span>Friday, February 24, 2012 7:44 AM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:outages-discussion@outages.org">outages-discussion@outages.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[Outages-discussion] Comcast Business flapping?<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 12pt; font-size: 12pt; font-family: 'Times New Roman', serif; ">We're seeing a lot of our Comcast business class sites in the Boston area flap. They've been up and down for a few hours now. Calls to Comcast get us nowhere.<br><br>I also noticed that the Comcast outage site on the Outages Dashboard (<a href="http://online.comcast.net/networkhealth/outagecheck.aspx" style="color: blue; text-decoration: underline; ">http://online.comcast.net/networkhealth/outagecheck.aspx</a>) is dead. <span class="Apple-converted-space"> </span><br><br>Anyone know of a useful, working URL that reports Comcast issues?<br><br>Thanks,<br><br>Andy<br clear="all"><br>--<span class="Apple-converted-space"> </span><br>Andy Grosser<br>andy (at) meniscus [dot] org<br>---<br><br><o:p></o:p></p></div>_______________________________________________<br>Outages-discussion mailing list<br><a href="mailto:Outages-discussion@outages.org">Outages-discussion@outages.org</a><br>https://puck.nether.net/mailman/listinfo/outages-discussion</div></span></blockquote></div><br></div></body></html>