<div dir="ltr">I can say they definitely got calls from our NOC, as a gov't contracted service provider based in Florida, but narrowing it down for them in their own infrastructure, we probably were only marginally helpful.</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Feb 26, 2015 at 11:44 AM, Frank Bulk <span dir="ltr"><<a href="mailto:frnkblk@iname.com" target="_blank">frnkblk@iname.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">And if shooting it from one side gives dubious results, shoot it from the other side. <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">The Arizona Republic reported, “Employees from Centurylink told police they stared receiving complaints of interrupted cable and internet service at about noon and, upon checking their system, determined the cause of the outage was coming from…”. Really? A major link is down and these employees aren’t getting calls from one of CL’s NOCs? I would hope that the paper got it wrong, and it’s just that some employees didn’t know but that other staff was already being mobilized. It’s our own experience that when fiber is cut that we call our fiber tech/contractor first before calling our field staff.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Frank<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Outages [mailto:<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>] <b>On Behalf Of </b>Stephen Wilcox via Outages<br><b>Sent:</b> Thursday, February 26, 2015 9:54 AM<br><b>To:</b> Roland Dobbins<br><b>Cc:</b> <a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br><b>Subject:</b> Re: [outages] Vandalism of CenturyLink fibre in Arizona causes large outage footprint.<u></u><u></u></span></p><div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">"According to Juarez, technicians from Monroe, Louisiana-based CenturyLink had to go through a long, tedious process of inspecting the line "mile by mile." Meanwhile, Flagstaff's 69,000 residents tried to go about their daily business."<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">So, northern Arizona is entirely single homed from a CenturyLink fiber, and CenturyLink technicians don't own an OTDR but in fact walk miles to find cuts?<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Sounds more like CenturyLink made a huge mess up here and threw out some PR spin that the media believes is normal, vandals huh..<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">On 26 February 2015 at 15:30, Roland Dobbins via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<u></u><u></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><p class="MsoNormal"> <br><<a href="https://uk.news.yahoo.com/police-probing-outage-cut-internet-phones-arizona-092936953.html" target="_blank">https://uk.news.yahoo.com/police-probing-outage-cut-internet-phones-arizona-092936953.html</a>><br><br>-----------------------------------<br>Roland Dobbins <<a href="mailto:rdobbins@arbor.net" target="_blank">rdobbins@arbor.net</a>><br><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><u></u><u></u></p></blockquote></div><p class="MsoNormal"><br><br clear="all"><u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div></div></div></div></div></div></div><br>_______________________________________________<br>
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