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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Lots of news coverage here: <a href="https://news.google.com/news/story?ncl=http://www.ocregister.com/articles/verizon-708813-verizonoutage-outages.html&hl=en&geo=US">https://news.google.com/news/story?ncl=http://www.ocregister.com/articles/verizon-708813-verizonoutage-outages.html&hl=en&geo=US</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Sounds like it started around 1 pm and was resolved around 5:38 pm Pacific Time.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Gareth Tupper via Outages<br><b>Sent:</b> Friday, March 18, 2016 5:42 PM<br><b>To:</b> 'outages@outages.org' <outages@outages.org><br><b>Subject:</b> [outages] Verizon iPhone outage, California<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>FYI:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td style='padding:0in 30.0pt 0in 15.0pt'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Dear ,<br><br>This email is to confirm receipt of your recent request to Verizon Wireless. Thank you for taking the time to contact us concerning your account. We would like to inform you that your request has been processed.<o:p></o:p></span></p></td></tr><tr><td style='padding:15.0pt 30.0pt 18.75pt 15.0pt'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Verizon wireless is having troubles with voice on apple products all across CA currently, mostly in SOCO ETA is approx. 6 hrs<o:p></o:p></span></p></td></tr><tr><td style='padding:3.75pt 30.0pt 7.5pt 15.0pt'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Please feel free to contact our Business and Government Customer Operations at <b>1.800.922.0204</b> or <b>*611</b> from your wireless phone or visit us at <a href="http://ecrmomcl.verizonwireless.com/documentmanager/openaccess/EmailHandler/c.do?a=ECRMOM&c=34475&i=D1E908CA-0584-3AD7-A08E-74A12B78C9C3&r=ODI1NTQ0ODEyAMb%2F3BISAV8w7AzSm390iNQi4bBf0HVAtauEjAEQeY68vTupoIp6ShK8ci59pOXYnxxf3Hi%2BYk23L5shIVtRZrs%3D&t=https%3A%2F%2Fwww.verizonwireless.com&EMHID=ba5016b26ab9c523508e21832356ec8a">verizonwireless.com</a> if you need further assistance. We are open from 7a.m. to 11p.m. EST, Monday through Friday, to assist you. We appreciate your business and we hope to be able to serve you again in the future.<o:p></o:p></span></p></td></tr><tr><td style='padding:0in 0in 0in 15.0pt'><p><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Thank you for choosing Verizon Wireless.<o:p></o:p></span></p><p><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Sincerely,<br>Verizon Wireless Business and Government Customer Operations<o:p></o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><br><br>This electronic mail transmission contains information from Warner Pacific Insurance Services that may be confidential or privileged. Such information is solely for the intended recipient, and use by any other party is not authorized. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of this message, its contents or any attachments is prohibited. Any wrongful interception of this message is punishable as a Federal Crime. If you have received this message in error, please notify the sender immediately by telephone (800) 801-2300 or by electronic mail at <a href="mailto:postmaster@warnerpacific.com">postmaster@warnerpacific.com</a>. <o:p></o:p></p></div></body></html>