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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>More here: <a href="http://www.thewhir.com/web-hosting-news/equinix-data-center-outage-in-london-blamed-on-faulty-ups">http://www.thewhir.com/web-hosting-news/equinix-data-center-outage-in-london-blamed-on-faulty-ups</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Dan Spataro [mailto:dspataro@gmail.com] <br><b>Sent:</b> Wednesday, July 20, 2016 10:34 AM<br><b>To:</b> Frank Bulk <frnkblk@iname.com><br><b>Cc:</b> Marty Strong <marty@cloudflare.com>; Cal Leeming <cal@iops.io>; outages@outages.org<br><b>Subject:</b> Re: [outages] BT Internet UK wide outage?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Probably related to the power outage at Telecity/Equinix Harbour Exchange.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>They are still being pretty vague about exactly what happened.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>"Dear Equinix Customer, <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Further to the notification below, please be advised that Equinix have identified the root cause of today’s fault and a mitigation plan is in place. The system is stable and a <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>customer incident report will be issued within 24 hours. <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If you have any further queries, please contact us via email at <a href="mailto:uk.customerservice@telecity.com">uk.customerservice@telecity.com</a>.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We apologise for any inconvenience caused."<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Jul 20, 2016 at 10:12 AM, Frank Bulk via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><p class=MsoNormal>"BT confirmed it was experiencing issues, which it has attributed to a power<br>failure at one of its internet peering partners' sites in London."<br><a href="http://www.express.co.uk/life-style/science-technology/691282/BT-Broadband-Down-Not-Working-UK-Cant-Get-Online-Outages" target="_blank">http://www.express.co.uk/life-style/science-technology/691282/BT-Broadband-D<br>own-Not-Working-UK-Cant-Get-Online-Outages</a><br><br>Frank<br><br><span class=im>-----Original Message-----</span><br><span class=im>From: Outages [mailto:<a href="mailto:outages-bounces@outages.org">outages-bounces@outages.org</a>] On Behalf Of Marty Strong</span><br><span class=im>via Outages</span><o:p></o:p></p><div><div><p class=MsoNormal>Sent: Wednesday, July 20, 2016 3:29 AM<br>To: Cal Leeming <<a href="mailto:cal@iops.io">cal@iops.io</a>><br>Cc: Nathan J. Lichtenstein via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>Subject: Re: [outages] BT Internet UK wide outage?<br><br>It looks from my graphs that indeed there is a lack of traffic towards BT.<br>May or may not be related to the power outage at Equinix LD8/Telecity HEX<br>8/9.<br><br>Unconfirmed there is an issue however.<br><br>Regards,<br>Marty Strong<br>--------------------------------------<br>CloudFlare - AS13335<br>Network Engineer<br><a href="mailto:marty@cloudflare.com">marty@cloudflare.com</a><br><a href="tel:%2B44%207584%20906%20055">+44 7584 906 055</a><br>smartflare (Skype)<br><br><a href="https://www.peeringdb.com/asn/13335" target="_blank">https://www.peeringdb.com/asn/13335</a><br><br>> On 20 Jul 2016, at 09:25, Cal Leeming via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>><br>wrote:<br>><br>> Hello,<br>><br>> Are there any known problems with BT Internet at the moment? Hundreds of<br>complaints on Twitter and lots of issues with connectivity this morning.<br>><br>> Cal<br>><br>> _______________________________________________<br>> Outages mailing list<br>> <a href="mailto:Outages@outages.org">Outages@outages.org</a><br>> <a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><br><br><br>_______________________________________________<br>Outages mailing list<br><a href="mailto:Outages@outages.org">Outages@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></div></body></html>