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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I would suggest reaching out to your larger groups of friends and family to see if someone has a USCC phone – when we started CLECing we found that to be the most effective way to work through issues when the wireless carrier wasn’t a friendly.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Outages-discussion [mailto:outages-discussion-bounces@outages.org] <b>On Behalf Of </b>Kevin Miller<br><b>Sent:</b> Thursday, December 22, 2016 11:09 AM<br><b>To:</b> 'Aryn Nakaoka 808.356.2901' <anakaoka@trinet-hi.com><br><b>Cc:</b> outages-discussion@outages.org<br><b>Subject:</b> Re: [Outages-discussion] US Cellular Trouble<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I tried. Our office is outside of their coverage area and they will not allow me to open an account.<o:p></o:p></span></a></p><p class=MsoNormal><span style='mso-bookmark:_MailEndCompose'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></span></p><span style='mso-bookmark:_MailEndCompose'></span><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Aryn Nakaoka 808.356.2901 [<a href="mailto:anakaoka@trinet-hi.com">mailto:anakaoka@trinet-hi.com</a>] <br><b>Sent:</b> Thursday, December 22, 2016 12:07<br><b>To:</b> Kevin Miller <<a href="mailto:kmiller@vantage.com">kmiller@vantage.com</a>><br><b>Cc:</b> <a href="mailto:outages-discussion@outages.org">outages-discussion@outages.org</a><br><b>Subject:</b> Re: [Outages-discussion] US Cellular Trouble<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Why don't you get a US Cellular phone, try calling , when it fails, open a ticket. Even if its a pay as you go, your a customer.<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><br><br>Aryn H. K. Nakaoka<br><a href="mailto:anakaoka@trinet-hi.com" target="_blank">anakaoka@trinet-hi.com</a><br><br>Direct: 808.356.2901<br>Fax : 808.356.2919<br><br>Tri-net Solutions<br>518 Holokahana Lane Suite #200<br>Honolulu, HI 96817<br><a href="http://www.trinet-hi.com" target="_blank">http://www.trinet-hi.com</a><br><br><a href="https://twitter.com/AlohaTone" target="_blank">https://twitter.com/AlohaTone</a><br><br>Aloha Tone PBX <a href="https://www.youtube.com/watch?v=96YWPY9wCeU" target="_blank">https://www.youtube.com/watch?v=96YWPY9wCeU</a><br><br>Aloha Tone (HA) High Availability <a href="http://youtu.be/rJsr4k0RBH8" target="_blank">http://youtu.be/rJsr4k0RBH8</a><br><br>CONFIDENTIALITY NOTICE: The information contained in this email and any attachments may be privileged, confidential and protected from disclosure. Any disclosure, distribution or copying of this email or any attachments by persons or entities other than the intended recipient is prohibited. If you have received this email in error, please notify the sender immediately by replying to the message and deleting this email and any attachments from your system. Thank you for your cooperation.<br><br><br><br><br><o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Dec 22, 2016 at 6:47 AM, Kevin Miller <<a href="mailto:kmiller@vantage.com" target="_blank">kmiller@vantage.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Good morning. I am only sending my request to the group as I have used all of my other options. We have a customer that ported in their numbers to our underlying carrier two weeks ago. Everything works just fine except for calls from US Cellular customers. The calls will either connect or state that the number is disconnected. US Cellular will not work with us since we are not their customer, our underlying carrier is “working on it”, and our customer is threatening to leave, which is understandable. Any chance someone know a backway into US Cellular to get this issue resolved? Their frontline customer service is adamant that they cannot assist.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kevin<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>Outages-discussion mailing list<br><a href="mailto:Outages-discussion@outages.org">Outages-discussion@outages.org</a><br><a href="https://puck.nether.net/mailman/listinfo/outages-discussion" target="_blank">https://puck.nether.net/mailman/listinfo/outages-discussion</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>