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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Looks like service was restored between 3:05 and 3:10 pm Eastern:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>FROM ATT/ALL CLEAR:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Our BVoIP team has announced that the issue has been<o:p></o:p></p><p class=MsoNormal>resolved. Unofficial time is: 2:05 PM CDT. Official will follow as part of the<o:p></o:p></p><p class=MsoNormal>formal analysis.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I will update you with the formal Reason For Outage/Root<o:p></o:p></p><p class=MsoNormal>Cause Analysis (RFO/RCA) as soon as it becomes available.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please follow the normal ticketing process for any<o:p></o:p></p><p class=MsoNormal>further issues.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Many thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Universal Service Manager<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>ECS, Customer Advocate Organization<o:p></o:p></p><p class=MsoNormal><a href="http://disq.us/p/1hjz7ra">http://disq.us/p/1hjz7ra</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="http://fox17.com/news/local/att-outage-affecting-middle-tn-911-lines-schools-businesses">http://fox17.com/news/local/att-outage-affecting-middle-tn-911-lines-schools-businesses</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Frank<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Silvey, David via Outages<br><b>Sent:</b> Monday, April 3, 2017 1:28 PM<br><b>To:</b> outages@outages.org<br><b>Subject:</b> [outages] AT&T BVOIP outages nationwide<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><p class=MsoNormal><img border=0 width=708 height=445 style='width:7.375in;height:4.6354in' id="Picture_x0020_1" src="cid:image001.png@01D2ACAE.C980BCB0" alt="cid:image001.png@01D2ACAE.C980BCB0"><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><br>The information contained in this E-mail message is privileged, confidential, and may be protected from disclosure; please be aware that any other use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think that you have received this E-mail message in error, please reply to the sender. <br><br>This E-mail message and any attachments have been scanned for viruses and are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened. However, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by Kelley Drye & Warren LLP for any loss or damage arising in any way from its use. <o:p></o:p></p></div></body></html>