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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Looks like this AT&T outage affected Georgia’s schools, too: <o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Monitoring - ITS has determined that the AT&T power issue has been resolved. There are a few sites that are still experiencing problems, ITS will work with them individually. Please contact us if you have questions, we will continue monitoring throughout the business day. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Apr 21, 11:48 EDT<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Update - AT&T has identified some rectifiers that need to be replaced. We do not have an estimated time of repair (ETR) at this time. ITS will provide additional updates as they become available. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Apr 21, 09:39 EDT<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Update - Repairs are underway. Many sites are back up. AT&T continues to work to restore service to the remaining sites. ITS will provide additional updates as they become available. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Apr 21, 09:23 EDT<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Update - AT&T has identified a power outage at the co-location where the Bellsouth circuits terminate and continues to work on the issue. ITS will provide additional updates as they become available. <o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Apr 21, 08:27 EDT<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Identified - ITS has been notified that a large number of schools in the North Georgia area have lost access to the Internet. This issue is related to an AT&T circuit outage in the area. AT&T has been notified and is working on the issue.<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><snip><o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'>Apr 21, 07:58 EDT<o:p></o:p></span></i></p><p class=MsoNormal><i><span style='font-size:11.0pt'><o:p> </o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt'>https://status.usg.edu/<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt'>From:</span></b><span style='font-size:11.0pt'> Outages [mailto:outages-bounces@outages.org] <b>On Behalf Of </b>Erik Sundberg via Outages<br><b>Sent:</b> Friday, April 21, 2017 10:18 AM<br><b>To:</b> Ron Shoe <rshoe@sipoasis.com><br><b>Cc:</b> outages@outages.org<br><b>Subject:</b> Re: [outages] Nitel Outage<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>We had multiple ENNI’s down with ATT starting last night and into the morning. This effected our services that uses the ATT ASE Product (Ethernet/MetroE) to reach our customers.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>I am told that ATT had a DC Power failure that affected power to multiple Ciena devices in Atlanta at Telx\56 Marietta. Power has been restored and the ATT tickets have been referred out to the ATT construction teams.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>As of right now all our ATT ENNI’s with ATT are back up.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'>If anyone’s service is still down, make sure to open a ticket with our NOC at the number in my signature. As always if you have any further questions feel free to give me a call or send me an email.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Erik Sundberg<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Sr. Network Engineering<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Network Engineering Department<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>p:</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> 773.661.5532<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>c: </span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>708.710.7419<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>e: </span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><a href="mailto:esundberg@nitelusa.com">esundberg@nitelusa.com</a><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Main:</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> 888.450.2100<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>NOC 24/7:</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> 866.892.0915<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>350 North Orleans Street, Suite 1300N Chicago, IL 60654<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'><a href="http://www.nitelusa.com/"><span style='color:blue'>www.nitelusa.com</span></a></span><span style='font-size:11.0pt;color:#1F497D'> </span><span style='font-family:"Times New Roman",serif;color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'><img border=0 width=96 height=38 style='width:1.0in;height:.3958in' id="Picture_x0020_8" src="cid:image001.gif@01D2BAF1.CB564900" alt=Nitel><br></span><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'>Managed Telecom Services</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'><br></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>MPLS </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF8500'>|</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'> </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>Ethernet </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF8500'>|</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'> </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>Private Line </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF8500'>|</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'> </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>Internet </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF8500'>|</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'> </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>Voice </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF8500'>|</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'> </span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#252525'>Security</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#252525'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif'> Outages [<a href="mailto:outages-bounces@outages.org">mailto:outages-bounces@outages.org</a>] <b>On Behalf Of </b>Ron Shoe via Outages<br><b>Sent:</b> Friday, April 21, 2017 8:10 AM<br><b>To:</b> James Green via Outages<br><b>Subject:</b> [outages] Nitel Outage<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>We have multiple internet circuits from Nitel in Birmingham, AL that are down.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>-- Shoe<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Ron Shoe<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>President, Chief Telecomolologist<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>SIP Oasis, Inc.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>(205) 383-2301 — Direct<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>(205) 383-2331 — Fax<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'><a href="mailto:rshoe@sipoasis.com">rshoe@sipoasis.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'><a href="http://www.sipoasis.com/">www.sipoasis.com</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Support issue? Don't send it to Ron!!!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Contact Support at (205) 588-5858 or <a href="mailto:help@sipoasis.com">help@sipoasis.com</a></span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Times New Roman",serif'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:gray'><br>CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.</span><span style='font-family:"Times New Roman",serif'><o:p></o:p></span></p></div></body></html>