<div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif">Yep. I hope this is just a misconfigured autogen ticketing system. Maybe someone wanted to monitor the outages list for certain events and ended up creating tickets for every post and then notifying the list. I wonder if every post to the list with a ticket number gets added to the ticket, which generates a cycle of ever-updating tickets.</div><div class="gmail_default" style="font-family:tahoma,sans-serif"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif">Regardless, it's unfortunate and annoying.</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jul 2, 2019 at 2:59 PM Erik Wooding <<a href="mailto:erik.wooding@wework.com">erik.wooding@wework.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr">Tons of emails and quite annoying. <input name="virtru-metadata" type="hidden" value="{"email-policy":{"state":"closed","expirationUnit":"days","disableCopyPaste":false,"disablePrint":false,"disableForwarding":false,"enableNoauth":false,"persistentProtection":false,"expandedWatermarking":false,"expires":false,"isManaged":false},"attachments":{},"compose-id":"1","compose-window":{"secure":false}}"></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jul 2, 2019 at 4:30 PM Russell Zen <<a href="mailto:russellzen@outlook.com" target="_blank">russellzen@outlook.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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Is anyone else getting a ton of these emails in the last half hour? My phone is blowing up like crazy.</div>
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<div id="gmail-m_-8314970093224751044gmail-m_3708900347366524771divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Outages <<a href="mailto:outages-bounces@outages.org" target="_blank">outages-bounces@outages.org</a>> on behalf of Dymaxion Technical Services via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
<b>Sent:</b> Tuesday, July 2, 2019 1:10 PM<br>
<b>To:</b> J Kibler via Outages<br>
<b>Subject:</b> [outages] T20190702.0051 - Your Ticket Has Been Received</font>
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Ticket #T20190702.0051: [outages] Widespread Internet Outages in Charleston SC </div>
<p>,</p>
<p>Thank you for contacting Dymaxion Technical Services. A ticket (#T20190702.0051) has been created for Dymaxion Research Ltd.. We will attend to your ticket as soon as possible. The details of the ticket are listed below. When replying to this ticket, please
ensure that the ticket number is included in the email subject line.</p>
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<li>Ticket #: T20190702.0051 </li><li>Created on 07/02/2019 05:10 PM (AT) by Autotask Administrator </li><li>Title: [outages] Widespread Internet Outages in Charleston SC </li><li>Description: From J Kibler via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>>: We lost WoW business Internet about 10:00 EDT this morning. WoW has a recording that says all services are out in Charleston area and there is no ETR. Recording loops repeatedly.<br>
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Local media is also reporting a widespread Comcast outage.<br>
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Anyone have any idea what is going on?<br>
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Any real information appreciated.<br>
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Thanks!<br>
--<br>
Jon R. Kibler<br>
<br>
**Created via Incoming Email Processor**<br>
From: J Kibler via Outages <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>><br>
To: <<a href="mailto:outages@outages.org" target="_blank">outages@outages.org</a>> </li></ul>
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<p>You can access your service ticket via our Client Portal by clicking the following link:
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T20190702.0051</a>. We will let you know when access to the Client Portal is available.
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<p><b>Please remember, if your ticket is for a Severity 1 or 2 (Your company is unable to use your systems or a department in your company is unable to use your systems) you are required to call us so we can help you sooner. Please call 902 406 HELP (4357)
or the after hours hotline. The after hours hotline is restricted to those in your team that can approve additional charges.</b><br>
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<p>Sincerely,<br>
Your Dymaxion Research Ltd. Technical Service Team</p>
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</blockquote></div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail-m_-8314970093224751044gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><table align="left" cellpadding="0" cellspacing="0" width="100%" style="font-size:13.3333px;font-family:Times"><tbody><tr><td></td></tr></tbody></table><table style="font-family:Times;padding-top:4px;border-top:1px solid rgb(242,207,115)"><tbody><tr><td><span style="font-family:helvetica,arial,sans-serif;font-size:13px;line-height:1.3;color:rgb(37,39,41)"><strong>WeWork | Erik Wooding</strong> <br>Manager of Network Engineering, US & Canada West<span style="font-family:"SF Optimized",system-ui,-apple-system,system-ui,".SFNSText-Regular",sans-serif;color:rgb(75,79,86);font-size:12px;letter-spacing:-0.12px"> </span><br>O: 917-810-9345 <br><a href="http://www.wework.com" style="color:rgb(37,39,41)" target="_blank">wework.com</a> <br><br><span style="color:rgb(242,207,115);font-weight:bold">Create Your Life's Work</span> <br><br><span style="line-height:1.3;color:rgb(153,153,153)">Get rewarded for good ideas and good people! <br>Apply for funding at <a href="http://creatorawards.wework.com/" style="color:rgb(153,153,153);font-weight:bold" target="_blank">creatorawards.wework.com</a> or <br>help grow the community at <a href="http://refer.wework.com" style="color:rgb(153,153,153);font-weight:bold" target="_blank">refer.wework.com</a></span></span></td></tr></tbody></table><br></div></div></div></div></div></div></div></div></div></div></div></div></div>
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