<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Franklin Gothic Book";
panose-1:2 11 5 3 2 1 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">The lack of HA on systems responsible for 911 is much more horrifying.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black">--<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black">Christopher Conley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black">Systems Administrator |</span><span style="font-family:"Franklin Gothic Book",sans-serif">
<span style="color:#FF3D00">Fors Marsh Group</span><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black">1010 N. Glebe Rd, Suite 510<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black">Arlington, VA 22201<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Outages-discussion <outages-discussion-bounces@outages.org>
<b>On Behalf Of </b>DaZZa<br>
<b>Sent:</b> Monday, April 19, 2021 6:52 PM<br>
<b>To:</b> Rich Lafferty <rich@lafferty.ca><br>
<b>Cc:</b> outages-discussion@outages.org<br>
<b>Subject:</b> Re: [Outages-discussion] [outages] Canadawide Rogers Wireless outage<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<div>
<p class="MsoNormal"><to -discussion as it's not relevant to the main list><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">From the linked article<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">> "We have identified the root cause of the service issues and pinpointed a recent
<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">> Ericsson software update that affected a piece of equipment in the central part
<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">> of our wireless network," Jorge Fernandes<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Am I the only one who finds it laughable - in a sickening kind of way - that a national grade carrier has change control and pre-deployment testing procedures so poor that they miss something which is so obviously large?<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">DaZZa<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal">On Tue, 20 Apr 2021 at 08:38, Rich Lafferty via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in">
<div>
<div name="messageBodySection">
<div>
<p class="MsoNormal">I feel kind of weird sending an update that just says “yep, still out”, but it’s uncommon for a national wireless carrier to have a multi-hour outage, so: <br>
<br>
Yep, still out.<br>
<br>
Further coverage as we approach the *eleventh* hour:<br>
<br>
<a href="https://www.cbc.ca/news/business/rogers-outage-1.5992954" target="_blank">https://www.cbc.ca/news/business/rogers-outage-1.5992954</a><br>
<br>
Since this is consumer wireless there are no NOC updates etc. and Rogers has not been forthcoming with details.<br>
<br>
(One side element I find interesting: A lot of reporting has mentioned that the outage is most prevalent in [list of major Canadian cities] “according to
<a href="http://downdetector.com" target="_blank">downdetector.com</a>”, but since DownDetector reflects absolute # of user reports, I suspect that is only saying that major cities have more people in them.)<br>
<br>
-Rich<o:p></o:p></p>
</div>
</div>
<div name="messageSignatureSection">
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121">Rich Lafferty</span></b><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121"> </span><span style="font-size:7.5pt"><br>
</span><a href="mailto:rich@lafferty.ca" target="_blank"><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#477CCC">rich@lafferty.ca</span></a><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121"> / 647-377-1165</span><span style="font-size:7.5pt"><br>
</span><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121">Toronto, Canada</span><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:black"> </span><span style="font-size:7.5pt"><br>
</span><a href="http://www.lafferty.ca" target="_blank"><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#477CCC">http://www.lafferty.ca</span></a><br>
<span style="font-size:7.5pt"><br>
</span><a href="https://twitter.com/mendel" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1052" src="https://s3.amazonaws.com/htmlsig-assets/round/twitter.png"></span></a><a href="https://twitter.com/mendel" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1051" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://facebook.com/richlafferty" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1050" src="https://s3.amazonaws.com/htmlsig-assets/round/facebook.png"></span></a><a href="https://facebook.com/richlafferty" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1049" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://linkedin.com/in/richlafferty" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1048" src="https://s3.amazonaws.com/htmlsig-assets/round/linkedin.png"></span></a><a href="https://linkedin.com/in/richlafferty" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1047" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://instagram.com/wlonkly" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1046" src="https://s3.amazonaws.com/htmlsig-assets/round/instagram.png"></span></a><a href="https://instagram.com/wlonkly" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1045" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://www.flickr.com/photos/mendel" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1044" src="https://s3.amazonaws.com/htmlsig-assets/round/flickr.png"></span></a><a href="https://www.flickr.com/photos/mendel" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1043" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://github.com/wlonkly" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1042" src="https://s3.amazonaws.com/htmlsig-assets/round/github.png"></span></a><a href="https://github.com/wlonkly" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1041" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://mendel.tumblr.com/" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1040" src="https://s3.amazonaws.com/htmlsig-assets/round/tumblr.png"></span></a><a href="https://mendel.tumblr.com" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1039" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><o:p></o:p></p>
</div>
</div>
<div name="messageReplySection">
<p class="MsoNormal">On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty , wrote:<br>
<br>
<o:p></o:p></p>
<blockquote style="margin-left:3.75pt;margin-top:3.75pt;margin-right:3.75pt;margin-bottom:3.75pt">
<div name="messageBodySection">
<div>
<p class="MsoNormal">Rogers Wireless (one of Canada’s big three-or-so phone providers) is experiencing a Canada-wide outage, starting around 08:00 Eastern time (-0400) and still ongoing as of now (13:52). Affecting calls, text and wireless data, and specifically
911 callbacks. Home/business wired internet is unaffected.<br>
<br>
Timing is particularly bad as a couple of provinces have opened COVID vaccinations up to new age groups as of this week and pharmacies are relying on text and calls to notify availability.<br>
<br>
Coverage:<br>
<br>
<a href="https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html" target="_blank">https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html</a><br>
<br>
<br>
-Rich<o:p></o:p></p>
</div>
</div>
<div name="messageSignatureSection">
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121">Rich Lafferty</span></b><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121"> </span><span style="font-size:7.5pt"><br>
</span><a href="mailto:rich@lafferty.ca" target="_blank"><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#477CCC">rich@lafferty.ca</span></a><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121"> / 647-377-1165</span><span style="font-size:7.5pt"><br>
</span><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#212121">Toronto, Canada</span><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:black"> </span><span style="font-size:7.5pt"><br>
</span><a href="http://www.lafferty.ca" target="_blank"><span style="font-size:7.5pt;font-family:"Helvetica",sans-serif;color:#477CCC">http://www.lafferty.ca</span></a><br>
<span style="font-size:7.5pt"><br>
</span><a href="https://twitter.com/mendel" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1038" src="https://s3.amazonaws.com/htmlsig-assets/round/twitter.png"></span></a><a href="https://twitter.com/mendel" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1037" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://facebook.com/richlafferty" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1036" src="https://s3.amazonaws.com/htmlsig-assets/round/facebook.png"></span></a><a href="https://facebook.com/richlafferty" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1035" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://linkedin.com/in/richlafferty" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1034" src="https://s3.amazonaws.com/htmlsig-assets/round/linkedin.png"></span></a><a href="https://linkedin.com/in/richlafferty" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1033" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://instagram.com/wlonkly" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1032" src="https://s3.amazonaws.com/htmlsig-assets/round/instagram.png"></span></a><a href="https://instagram.com/wlonkly" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1031" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://www.flickr.com/photos/mendel" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1030" src="https://s3.amazonaws.com/htmlsig-assets/round/flickr.png"></span></a><a href="https://www.flickr.com/photos/mendel" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1029" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://github.com/wlonkly" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1028" src="https://s3.amazonaws.com/htmlsig-assets/round/github.png"></span></a><a href="https://github.com/wlonkly" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1027" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span><a href="https://mendel.tumblr.com/" target="_blank"><span style="text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="_x0000_i1026" src="https://s3.amazonaws.com/htmlsig-assets/round/tumblr.png"></span></a><a href="https://mendel.tumblr.com" target="_blank"><span style="font-size:1.0pt;font-family:"Helvetica",sans-serif;color:black"> </span></a><img border="0" width="2" height="2" style="width:.0208in;height:.0208in" id="_x0000_i1025" src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif"><o:p></o:p></p>
</div>
</div>
</blockquote>
</div>
</div>
<p class="MsoNormal">_______________________________________________<br>
Outages mailing list<br>
<a href="mailto:Outages@outages.org" target="_blank">Outages@outages.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/outages" target="_blank">https://puck.nether.net/mailman/listinfo/outages</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><br clear="all">
<br>
-- <o:p></o:p></p>
<div>
<p class="MsoNormal">veg·e·tar·i·an:<br>
Ancient tribal slang for the village idiot who can't hunt, fish or ride<o:p></o:p></p>
</div>
</div>
</div>
</body>
</html>