<div dir="ltr"><div dir="ltr"><div><to -discussion as it's not relevant to the main list></div><div><br></div><div>From the linked article<br></div><div dir="ltr"><br></div><div dir="ltr">> <span>"We have identified the root cause of the service issues and
pinpointed a recent <br></span></div><div dir="ltr"><span>> Ericsson software update that affected a piece of
equipment in the central part <br></span></div><div dir="ltr"><span>> of our wireless network," Jorge Fernandes</span></div><div dir="ltr"><span><br></span></div><div><span>Am I the only one who finds it laughable - in a sickening kind of way - that a national grade carrier has change control and pre-deployment testing procedures so poor that they miss something which is so obviously large?</span></div><div><span><br></span></div><div><span>DaZZa<br></span></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 20 Apr 2021 at 08:38, Rich Lafferty via Outages <<a href="mailto:outages@outages.org">outages@outages.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div dir="auto">I feel kind of weird sending an update that just says “yep, still out”, but it’s uncommon for a national wireless carrier to have a multi-hour outage, so: <br>
<br>
Yep, still out.<br>
<br>
Further coverage as we approach the *eleventh* hour:<br>
<br>
<a href="https://www.cbc.ca/news/business/rogers-outage-1.5992954" target="_blank">https://www.cbc.ca/news/business/rogers-outage-1.5992954</a><br>
<br>
Since this is consumer wireless there are no NOC updates etc. and Rogers has not been forthcoming with details.<br>
<br>
(One side element I find interesting: A lot of reporting has mentioned that the outage is most prevalent in [list of major Canadian cities] “according to <a href="http://downdetector.com" target="_blank">downdetector.com</a>”, but since DownDetector reflects absolute # of user reports, I suspect that is only saying that major cities have more people in them.)<br>
<br>
-Rich</div>
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<div dir="auto"><b style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px">Rich Lafferty</b><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px"> </span><span style="font-size:10px"><br></span><a style="color:rgb(71,124,204);font-family:Helvetica,Arial,sans-serif;font-size:10px" href="mailto:rich@lafferty.ca" target="_blank">rich@lafferty.ca</a><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px"> / 647-377-1165</span><span style="font-size:10px"><br></span><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px">Toronto, Canada</span><span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:10px"> </span><span style="font-size:10px"><br></span><a style="color:rgb(71,124,204);font-family:Helvetica,Arial,sans-serif;font-size:10px" href="http://www.lafferty.ca" target="_blank">http://www.lafferty.ca</a><br>
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<div name="messageReplySection">On Apr 19, 2021, 1:55 PM -0400, Rich Lafferty , wrote:<br>
<blockquote type="cite" style="border-left:thin solid grey;margin:5px;padding-left:10px">
<div name="messageBodySection">
<div dir="auto">Rogers Wireless (one of Canada’s big three-or-so phone providers) is experiencing a Canada-wide outage, starting around 08:00 Eastern time (-0400) and still ongoing as of now (13:52). Affecting calls, text and wireless data, and specifically 911 callbacks. Home/business wired internet is unaffected.<br>
<br>
Timing is particularly bad as a couple of provinces have opened COVID vaccinations up to new age groups as of this week and pharmacies are relying on text and calls to notify availability.<br>
<br>
Coverage:<br>
<br>
<a href="https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html" target="_blank">https://www.thestar.com/news/gta/2021/04/19/rogers-customers-experience-canada-wide-network-outage-emergency-services-and-physicians-warn-of-disruptions.html</a><br>
<br>
<br>
-Rich</div>
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<div name="messageSignatureSection"><br>
<div dir="auto"><b style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px">Rich Lafferty</b><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px"> </span><span style="font-size:10px"><br></span><a style="color:rgb(71,124,204);font-family:Helvetica,Arial,sans-serif;font-size:10px" href="mailto:rich@lafferty.ca" target="_blank">rich@lafferty.ca</a><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px"> / 647-377-1165</span><span style="font-size:10px"><br></span><span style="color:rgb(33,33,33);font-family:Helvetica,Arial,sans-serif;font-size:10px">Toronto, Canada</span><span style="color:rgb(0,0,0);font-family:Helvetica,Arial,sans-serif;font-size:10px"> </span><span style="font-size:10px"><br></span><a style="color:rgb(71,124,204);font-family:Helvetica,Arial,sans-serif;font-size:10px" href="http://www.lafferty.ca" target="_blank">http://www.lafferty.ca</a><br>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature">veg·e·tar·i·an:<br>Ancient tribal slang for the village idiot who can't hunt, fish or ride</div></div>