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<div class="moz-cite-prefix">On 2/10/22 18:22, Jeff Shultz wrote:<br>
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<div>We run our own <a href="http://speedtest.net"
moz-do-not-send="true">speedtest.net</a> box, so most of
the time when someone on our network goes there, they get
our server. And if they don't - I've discovered at least one
customer using <a href="http://speedtest.net"
moz-do-not-send="true">speedtest.net</a> through their VPN
and connecting to a speed test server in Miami (we're on the
west coast). I let that customer go off to yell at the VPN
provider for the amount they were being throttled.</div>
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You're a better human than me. We just ditched Ookla altogether.
With the rate at which our customers were upgrading their bandwidth,
it made no more sense to use them as a benchmark, considering all
the noise.<br>
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It took about 3 years, but we finally managed to get customers to
understand that we will never endorse Ookla, even if it was on-net.<br>
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<div>As for trusting the content services more than their
ISP... well, the Comcasts of the world have brought that
upon themselves. <br>
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It's less of an issue of how good the ISP is, and more to do with
the perception that the content folk are just so well established,
so large, so money'd, and so organized, that it is unthinkable that
they would ever have a network issue.<br>
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And even with Facebook's recent outage, regular Jane will continue
to put more stock in their availability, than that of their ISP,
even though the ISP might have far better uptime than Facebook's
service(s).<br>
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Mark.<br>
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