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<body><div dir="auto">If you are sending those calls out trunk side, you are not dialing 911 are you? How do you get the 7 or 10 digit number for the incoming psap gate which presumably you are dialing, and how did you get the non-emergency number? Specifically?<br><br>About 15 years ago I ran a pair of call centers up into three figures of seat count, and as I remember it we had no way to dial 911 on the outgoing trunks directly to LD carriers which were used to originate calls. We had to make sure that that stuff landed on the local Verizon trunk group, at the very least.</div><br><br><div class="gmail_quote"><div dir="auto">On June 18, 2024 9:07:12 PM EDT, Martin A Flynn via Outages-discussion <outages-discussion@outages.org> wrote:</div><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<p>Beat me to this - I support a voice network with 80K endpoints
spread out over three LATA.</p>
<p>We always schedule test calls according to the availability of
PSAP/PSDP resources, and are looking at the trunk to confirm the
digits we are sending when we do so.<br>
</p>
<p>Martin<br>
</p>
<div class="moz-cite-prefix">On 6/18/2024 8:48 PM, Mel Beckman via
Outages wrote:<br>
</div>
<blockquote type="cite" cite="mid:81ABD4DC-1F66-4807-BE55-A263AE637501@beckman.org">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
I’m posting this to the announce side because it appears readers
of this list need to know this important info.
<div><br>
</div>
<div>You can’t legally “test call” 911 cold. You have to first
schedule the test with your local Public Safety Answering Point
(PSAP) using their non-emergency number. You can find the PSAP's
non-emergency number in your local phone book or on their
website. Some PSAPs may have specific times or dates when they
perform test calls, so you must check their website for more
information handling BEFORE calling the dispatch center. And you
must have an industry need (e.g., phone system installer, first
responder, etc) to even schedule a test call. If anyone could
make a test call, everyone would be tying up the lines doing
that.
<div><br>
</div>
<div>All widely available, public information. You clearly
didn’t do any research, such as googling “911 test call”.<br>
<div><br>
</div>
<div>Which is why you’re being charged.</div>
<div><br>
</div>
<div>Continue this discussion on the discuss list.</div>
<div><br id="lineBreakAtBeginningOfSignature">
<div dir="ltr"> -mel</div>
<div dir="ltr"><br>
<blockquote type="cite">On Jun 18, 2024, at 4:09 PM,
Michael B. Williams via Outages
<a class="moz-txt-link-rfc2396E" href="mailto:outages@outages.org"><outages@outages.org></a> wrote:<br>
<br>
</blockquote>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr" gmail_original="1">
<div class="gmail_default" style="font-family: verdana, sans-serif; font-size: small;">
I test-called 911 from about five different phones,
and all went through. Now I am facing charges for
misuse
<span zeum4c10="PR_4_0" data-ddnwab="PR_4_0" aria-invalid="grammar" class="Lm ng">
of 911</span> system? Seems to be fixed or
officially bogus?</div>
</div>
<br>
<img class="mailtrack-img" alt="" style="display:flex" src="https://mailtrack.io/trace/mail/w/b3V0YWdlc0BvdXRhZ2VzLm9yZw/107a4a4e8da6c9f235faca9af1ea3ff27baf5e9d.png?u=10605575" data-unique-identifier="" moz-do-not-send="true" width="0" height="0">
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Jun 19, 2024
at 5:24 AM Jay R. Ashworth via Outages
<a class="moz-txt-link-rfc2396E" href="mailto:outages@outages.org"><outages@outages.org></a> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin: 0px 0px 0px 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
I have a report this 3pm Tue, hour from the
authenticated FB page of the Boston PD,<br>
that 9-1-1 service is out statewide in Mass; they're
handling it as a Code 2 AHOD;
<br>
flag down a cruiser if you need help.<br>
<br>
"""<br>
9-11 is currently down statewide.<br>
<br>
If you are experiencing an emergency please pull a
Fire Box.<br>
<br>
If you need assistance, please reach out to your
local Boston Police District station.<br>
<br>
Boston Police will be patrolling with their blue
lights activated for high visibility.<br>
Please approach an officer if you need assistance:<br>
<br>
Downtown A-1: (617) 343-4240<br>
Charlestown A-15: (617) 343-4888<br>
East Boston A-7: (617) 343-4220<br>
Roxbury B-2: (617) 343-4270<br>
Mattapan B-3: (617) 343-4700<br>
South Boston C-6: (617) 343-4730<br>
Dorchester C-11: (617) 343-4330<br>
South End D-4: (617) 343-4250<br>
Allston/Brighton D-14: (617) 343-4260<br>
Roslindale/ West Roxbury E-5: (617) 343-4560<br>
Jamaica Plain E-13: (617) 343-5630<br>
Hyde Park E-18: (617) 343-5600<br>
"""<br>
<br>
And yes, a fairly wide swath of Mass still has
handle-pull fireboxes.<br>
<br>
We knew those would come in handy some day.<br>
<br>
>> Everything except "Officials say it's fixed
now" to -discuss, please.<br>
<br>
And yes, "9-11" is a copy/pasta quote from the
posting. Oops.<br>
<br>
Cheers,<br>
-- jra<br>
-- <br>
Jay R. Ashworth Baylink
<a href="mailto:jra@baylink.com" target="_blank" moz-do-not-send="true" class="moz-txt-link-freetext">jra@baylink.com</a><br>
Designer The Things I Think
RFC 2100<br>
Ashworth & Associates <a href="https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733" rel="noreferrer" target="_blank" data-mt-skip-link="true" moz-do-not-send="true">http://www.bcp38.info</a>
2000 Land Rover DII<br>
St Petersburg FL USA BCP38: Ask For It By
Name! +1 727 647 1274<br>
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</blockquote></div><div dir="auto"><div class='k9mail-signature'>-- <br>Sent from my Android device with K-9 Mail. Please excuse my brevity.</div></div></body>
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