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<p>Jay,</p>
<p>Trunks are primarily ISDN PRI via Adtran 908e (SD-WAN config to
the carrier) , so we can see the digits on the Acterna HST test
set</p>
<p>Numbers were provided by the state OET team as the NENA list is
incorrect for the state we are in.</p>
<p>Martin<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 6/18/2024 9:08 PM, Jay Ashworth
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:B045E795-8A99-4205-B040-7B8C3943FCFA@baylink.com">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<div dir="auto">If you are sending those calls out trunk side, you
are not dialing 911 are you? How do you get the 7 or 10 digit
number for the incoming psap gate which presumably you are
dialing, and how did you get the non-emergency number?
Specifically?<br>
<br>
About 15 years ago I ran a pair of call centers up into three
figures of seat count, and as I remember it we had no way to
dial 911 on the outgoing trunks directly to LD carriers which
were used to originate calls. We had to make sure that that
stuff landed on the local Verizon trunk group, at the very
least.</div>
<br>
<br>
<div class="gmail_quote">
<div dir="auto">On June 18, 2024 9:07:12 PM EDT, Martin A Flynn
via Outages-discussion <a class="moz-txt-link-rfc2396E" href="mailto:outages-discussion@outages.org"><outages-discussion@outages.org></a>
wrote:</div>
<blockquote class="gmail_quote"
style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<p>Beat me to this - I support a voice network with 80K
endpoints spread out over three LATA.</p>
<p>We always schedule test calls according to the
availability of PSAP/PSDP resources, and are looking at the
trunk to confirm the digits we are sending when we do so.<br>
</p>
<p>Martin<br>
</p>
<div class="moz-cite-prefix">On 6/18/2024 8:48 PM, Mel Beckman
via Outages wrote:<br>
</div>
<blockquote type="cite"
cite="mid:81ABD4DC-1F66-4807-BE55-A263AE637501@beckman.org">
<meta http-equiv="Content-Type"
content="text/html; charset=UTF-8">
I’m posting this to the announce side because it appears
readers of this list need to know this important info.
<div><br>
</div>
<div>You can’t legally “test call” 911 cold. You have to
first schedule the test with your local Public Safety
Answering Point (PSAP) using their non-emergency number.
You can find the PSAP's non-emergency number in your local
phone book or on their website. Some PSAPs may have
specific times or dates when they perform test calls, so
you must check their website for more information handling
BEFORE calling the dispatch center. And you must have an
industry need (e.g., phone system installer, first
responder, etc) to even schedule a test call. If anyone
could make a test call, everyone would be tying up the
lines doing that.
<div><br>
</div>
<div>All widely available, public information. You clearly
didn’t do any research, such as googling “911 test
call”.<br>
<div><br>
</div>
<div>Which is why you’re being charged.</div>
<div><br>
</div>
<div>Continue this discussion on the discuss list.</div>
<div><br id="lineBreakAtBeginningOfSignature">
<div dir="ltr"> -mel</div>
<div dir="ltr"><br>
<blockquote type="cite">On Jun 18, 2024, at 4:09 PM,
Michael B. Williams via Outages <a
class="moz-txt-link-rfc2396E"
href="mailto:outages@outages.org"
moz-do-not-send="true"><outages@outages.org></a>
wrote:<br>
<br>
</blockquote>
</div>
<blockquote type="cite">
<div dir="ltr">
<div dir="ltr" gmail_original="1">
<div class="gmail_default"
style="font-family: verdana, sans-serif; font-size: small;"> I
test-called 911 from about five different
phones, and all went through. Now I am facing
charges for misuse <span zeum4c10="PR_4_0"
data-ddnwab="PR_4_0" aria-invalid="grammar"
class="Lm ng"> of 911</span> system? Seems
to be fixed or officially bogus?</div>
</div>
<br>
<img class="mailtrack-img" alt=""
style="display:flex"
src="https://mailtrack.io/trace/mail/w/b3V0YWdlc0BvdXRhZ2VzLm9yZw/107a4a4e8da6c9f235faca9af1ea3ff27baf5e9d.png?u=10605575"
data-unique-identifier="" moz-do-not-send="true"
width="0" height="0">
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Wed, Jun
19, 2024 at 5:24 AM Jay R. Ashworth via
Outages <a class="moz-txt-link-rfc2396E"
href="mailto:outages@outages.org"
moz-do-not-send="true"><outages@outages.org></a>
wrote:<br>
</div>
<blockquote class="gmail_quote"
style="margin: 0px 0px 0px 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
I have a report this 3pm Tue, hour from the
authenticated FB page of the Boston PD,<br>
that 9-1-1 service is out statewide in Mass;
they're handling it as a Code 2 AHOD; <br>
flag down a cruiser if you need help.<br>
<br>
"""<br>
9-11 is currently down statewide.<br>
<br>
If you are experiencing an emergency please
pull a Fire Box.<br>
<br>
If you need assistance, please reach out to
your local Boston Police District station.<br>
<br>
Boston Police will be patrolling with their
blue lights activated for high visibility.<br>
Please approach an officer if you need
assistance:<br>
<br>
Downtown A-1: (617) 343-4240<br>
Charlestown A-15: (617) 343-4888<br>
East Boston A-7: (617) 343-4220<br>
Roxbury B-2: (617) 343-4270<br>
Mattapan B-3: (617) 343-4700<br>
South Boston C-6: (617) 343-4730<br>
Dorchester C-11: (617) 343-4330<br>
South End D-4: (617) 343-4250<br>
Allston/Brighton D-14: (617) 343-4260<br>
Roslindale/ West Roxbury E-5: (617) 343-4560<br>
Jamaica Plain E-13: (617) 343-5630<br>
Hyde Park E-18: (617) 343-5600<br>
"""<br>
<br>
And yes, a fairly wide swath of Mass still has
handle-pull fireboxes.<br>
<br>
We knew those would come in handy some day.<br>
<br>
>> Everything except "Officials say it's
fixed now" to -discuss, please.<br>
<br>
And yes, "9-11" is a copy/pasta quote from the
posting. Oops.<br>
<br>
Cheers,<br>
-- jra<br>
-- <br>
Jay R. Ashworth Baylink
<a
href="mailto:jra@baylink.com"
target="_blank" moz-do-not-send="true"
class="moz-txt-link-freetext">jra@baylink.com</a><br>
Designer The Things I
Think RFC 2100<br>
Ashworth & Associates <a
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<div class="k9mail-signature">-- <br>
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