[Outages] Savvis Global Backbone Maintenance Notifications

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DCx = Denver
DA1 = Dallas Fort Worth (LT)
BOx = Boston
LAx = Los Angeles
SCx = Santa Clara
NJx = New Jersey
CHx= Chicago
STL= St. Louis
LOx= London

Dear Savvis Customer,

In order to serve you better, Savvis is listing all upgrades and changes
to the Savvis network for our IDCs nationwide. Maintenance in other
Savvis Data Centers does not necessarily mean that your IDC facility
will be affected. All pertinent information can be found in the
description for each maintenance action to be performed.

Maintenance Scheduled for DL1 IDC:
Maintenance Time: 0001- 0500 CST Sat Dec 2
Maintenance Action: CSR maintenance
Site Affected: DL1
Savvis Activity Ticket: 48xxx

In this window, Savvis engineers will be performing configuration
maintenance on a local Customer Service Router ("CSR"). As this work is
performed, customers may experience service outages, latency, or other
connectivity issues.

This action has been scheduled to occur between 0001 and 0500 CST on Sat
Dec 2.

Maintenance Scheduled for NJ1 IDC:
Maintenance Time: 0001- 0500 EST Sat Dec 2
Maintenance Action: Backbone circuit migration
Site Affected: NJ1
Savvis Activity Ticket: 482310


In this window, Savvis engineers will be replacing moving a regional
backbone circuit to new infrastructure. As this work is performed,
customers may experience latency or other connectivity issues.


This action has been rescheduled to occur between 0001 and 0500 EST on
Sat Dec 2.

Maintenance Scheduled for LO4 IDC:
Maintenance Time: 0200- 0600 GMT Sat Dec 2
Maintenance Action: Hosting Router hardware replacement
Site Affected: LO1
Savvis Activity Ticket: 482321


In this window, Savvis engineers will be replacing defective hardware on
a local Hosting Router ("HR"). As this work is performed, customers may
experience minor latency or other connectivity issues when traffic
shifts to and from redundant connectivity.


This action has been scheduled to occur between 0200 and 0600 GMT on Sat
Dec 2.

Maintenance Scheduled for LA1 IDC:
Maintenance Time: 0001- 0500 PST Sat Dec 2
Maintenance Action: CSR maintenance
Site Affected: LA1
Savvis Activity Ticket: 482xxx


In this window, Savvis engineers will be replacing defective hardware on
a local Customer Service Router ("CSR"). As this work is performed,
customers may experience service outages, latency, or other connectivity
issues.


This action has been scheduled to occur between 0001 and 0500 PST on Sat
Dec 2.

Maintenance Scheduled for BO1, BO2 IDCs:
Maintenance Time: 0001-0500 EST Sat Dec 2
Maintenance Action: Backbone circuit maintenance
Site Affected: BO1, BO2
Savvis Activity Ticket: 482xxx


In this window, Savvis engineers will be troubleshooting errors on a
regional backbone circuit. As this work is performed, customers may
experience latency or other connectivity issues, as well as reduced
backbone redundancy.

This action has been scheduled to occur between 0001-0500 EST on Sat Dec
2.
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