[Outages] [Fwd: RE: XO outages?]

virendra rode // virendra.rode
Tue Oct 10 18:02:49 EDT 2006


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fyi....sorry about the cross post.


- -------- Original Message --------
Subject: RE: XO outages?
Date: Tue, 10 Oct 2006 15:33:32 -0400
From: Eric Kagan <ekagan at axsne.com>
To: 'David Hubbard' <dhubbard at dino.hostasaurus.com>,	<nanog at merit.edu>


> 
> Anyone know what's going on with XO?  Seem to be having some
> big outage in the south east for phone and data; traces to
> equipment in Tampa stop at Virginia.  Their customer support
> lines are as useless as usual with their 'unusually long 
> hold times' which seem to be quite predictable at 60 
> minutes at a minimum every time I have ever called them.
> 
> David
> 

Our NOC guys were told there is a fiber outage in Tampa.  We have a few
circuits down in Miami.

There is also a Verizon Fiber cut in SE Mass (Taunton?) - some repair
estimates are 36-48 hours.

Eric



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