[Outages] FW: Level(3) Service Affecting Maintenance - GCR#140532 - Short Interval

[Raman Sud]

________________________________

From: technicalsupport at level3.com [mailto:technicalsupport at level3.com] 
Sent: Wednesday, April 11, 2007 9:02 AM
To: Networking
Subject: Level(3) Service Affecting Maintenance - GCR#140532 - Short
Interval


Level (3) Communications - Network Change Control (NCC)	
***SHORT INTERVAL MAINTENANCE ADVISEMENT***	
Level(3) Service Affecting Maintenance - GCR#140532 - Short Interval	
	
________________________________

Clarify Case#: 	
GCR #:  CHG000000140532	
Primary Dates: 25 Apr 2007 00:00:00 - 25 Apr 2007 06:00:00 Central	
Primary Dates GMT:  25 Apr 2007 05:00:00 - 25 Apr 2007 11:00:00	
Location of Maintenance: St. Louis MO,	
Summary Description of Maintenance:  Relocate - OSP Conduit(s) - Other	
	
Customer Impact:	
Service	 Expected Impact	 Classification	 Duration
Additional Notes	
Transport - Unprotected	 Outage	 SA	 2 hour	 Hot Cut relocation on
fiber network in Normal, Illinois. This hot cut maintenance is critical
to the city of Normal, IL who has paid a significant relocation fee.
They have been waiting since last fall on this and any further delays
will impact their project. Up to a 2 hour outage for unprotected
customers.	
Transport - Protected	 Switch Hits	 PSAH	 50 ms	 Hot Cut
relocation on fiber network in Normal, Illinois. This hot cut
maintenance is critical to the city of Normal, IL who has paid a
significant relocation fee. They have been waiting since last fall on
this and any further delays will impact their project. Up to a 50ms
switch hit for protected customers.	
	
CWIE, LLC - - Services Impacted:	
Transport :	
Circuit ID	 Bandwidth	 Classification	
SNJUCACL-CHCGILDT-00005	 10GB	 SA	
________________________________

If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notification, please communicate those changes to a SMC
representative.	
US Toll-Free: 877 4Level3	
UK: 80800 0927729	
Eire: 1 800441053	
France: 0800 913180	
Germany: 0800 2538353	
Belgium: 0800 76216	
Netherlands: 0800 0226108	
Italy: 0800 0226108	
Sweden: 0200 285 581	
Spain: 900 938 973	
Denmark: 80881479	
Estonia: 8000044139	
Austria: 0800291594	
Poland: 00800 441 2409	
Switzerland: 0800 564 151	
US International: 1 720 888 0025	
EU International: 44 20 7864 4599	
EU Support <mailto:usupport at level3.com>  - (24x7) or	
Technical Support <mailto:technicalsupport at level3.com>  - (24x7)	
	
Thank you for your cooperation,	
Level (3) Communications	
Customer Network Operations	
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