[Outages] FW: Level 3 Demand Critical Maintenance: TT# 1766972, February 9, 2007

[Raman Sud]

________________________________

From: Korb, John [mailto:John.Korb at Level3.com] 
Sent: Friday, February 09, 2007 1:27 AM
To: network at cavecreek.net; helpdesk at bandcon.com
Subject: RE: Level 3 Demand Critical Maintenance: TT# 1766972, February
9, 2007



Maintenance completed. All alarms have cleared. CWIE 10GB Circuit is
back up.

 

 

LEVEL (3) COMMUNICATIONS - NETWORK CHANGE CONTROL (NCC)

*** DEMAND CRITICAL MAINTENANCE ADVISEMENT  ***

 

   YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED

 


 


 


Clarify Case #:  1766972

 

Request Dates:

 

 9-Feb-2007   00:01 - 01:00 Pacific Time (08:01 - 09:00 GMT)

 

 


Location of Maintenance:  Salt Lake City, UT


 

 

Summary/Description of Maintenance Activity:

 

Level 3 will be reconfiguring our DWDM equipment on a backbone span
between Salt Lake City, UT and Eureka, NV.  

 

 

Customer Impact:  

 

Unprotected Wavelength circuits will experience a service affecting
outage during the maintenance window. Expected downtime is 5 minutes.

 

 

Customers/Services Affected:

 

CWIE                          SNJUCACL-CHCGILDT-00005                10G

 

                                    

 

If you have any questions or concerns about this network maintenance
advisement, please call the Service Management Center at 877-4LEVEL3 for
prompt assistance.  If you have any changes in the personnel contacts
for these maintenance advisements, please also communicate those changes
to the SMC representatives.  Once contacting the SMC a customer ticket
will be opened for your inquiry, and a representative will address your
concerns. 

 

Thank you,

 

Level (3) Communications

Service Management Center

 

 

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