[Outages] Savvis Data Center Suffers Outage

[virendra rode //]

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Fergie wrote:
> Via Web Hosting Industry Review (WHIR).
> 
> [snip]
> 
> Web hosts residing in the Boston area facility belonging to data center
> operator SAVVIS said their sites, or their customers' sites, were offline
> as a result of an outage at the data center that lasted more than five
> hours Tuesday.
> 
> According to customers, the outage was noticed as early as 8:30 a.m.
> Eastern Time on Tuesday. Official word on the outage came shortly
> thereafter. A message posted on Web hosting support provider SureSupport's
> (suresupport.com) Web site at 10:14 a.m. said the site could not be reached
> due to an uplink problem.
> 
> "Please be advised," said the message, "that the SAVVIS data center
> facility team has reported that the Boston data center is isolated due to a
> circuit related issue. At this time equipment is not reachable. SAVVIS is
> working with the local Telco vendor to restore connectivity. An estimated
> time of resolution is unknown at this time."
> 
> The outage continued into the afternoon. Messages posted at 12:30 p.m. and
> 2:07 p.m. said the SAVVIS team was working with local telco providers to
> resolve the problem, negotiating new backup lines.
> 
> A message posted at 3:04 p.m. said service has been partly restored to the
> Boston area facility, but warned that packet loss and slower access were
> likely as the problem was being fully resolved.
> 
> [snip]
> 
> Link:
> http://www.thewhir.com/marketwatch/010207_Savvis_Data_Center_Suffers_Outage
> .cfm
> 
> SureSupport:
> http://www.suresupport.com/savvis.php
> 
> - ferg
> 
- -----------------------------
Connectivity matrix is available at. It appears be normal now.

http://ipsla.savvis.net/Matrix.jsp?report=L&region=US-US&refresh=60



regards,
/virendra




- --
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/

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