[Outages] FW: SMC INITIAL OUTAGE NOTIFICATION: MULTIPLEfBroadwing Markets

Lasher, Donn DLasher
Wed Sep 19 16:37:25 EDT 2007


It was likely an automated task that removed the config. Admittedly, there
should be better safeguards, but I'd be surprised if it was a conscious
action on someone's part.

 

 

 

From: Shakeel Ahmad [mailto:shakeelahmad at gmail.com] 
Sent: Wednesday, September 19, 2007 11:07 AM
To: W. Kevin Hunt
Cc: outages at isotf.org
Subject: Re: [Outages] FW: SMC INITIAL OUTAGE NOTIFICATION:
MULTIPLEfBroadwing Markets

 

Can you believe this - how immature ...

SA

On 9/19/07, W. Kevin Hunt <Kevin at hbcorporate.com> wrote: 

City/State: Mobile, AL 


Brief description of symptoms: .............

Multiple internet customers down due BGP being removed off multiple
fBroadwing routers


Cause of outage/impairment: 

BGP configuration removed


The outage began at:

13:00


The outage is affecting:

Multiple Customers


Number of Reports:

Unknown


The department currently working on this problem is:

Ops Eng/IP Core


The external department/Telco currently working on this problem is:

 None


Master Ticket number on this trouble:

2130326


Additional Comments/ETR: ......................

The following routers are impacting:

a0-1-lsancaa1.bwng.log

a0-1-phnxazb1.bwng.log

a0-2-brkrdc.bwng.log

a0-2-brkrtx04.bwng.log

a0-2-dllstx02.bwng.log

a0-3-atlnga8a.bwng.log

a0-3-mdlyfla1.bwng.log

a0-4-bltmmda1.bwng.log

a0-4-nwrkdc.bwng.log

a0-4-nwrkdea1.bwng.log

a0-4-washdca1.bwng.log

a0-5-chcgil02.bwng.log

a0-5-cncnoha2.bwng.log

a0-6-nwaknja1.bwng.log

a0-6-nwyknya1.bwng.log

a0-7-slkcdc.bwng.log

a0-7-slkcuta2.bwng.log

a0-8-sttlwa01.bwng.log

a0-mplsmna2.bwng.log

a1-2-brkrdc.bwng.log

a1-7-slkcdc.bwng.log

rp0-1-snjcca13.bwng.log

rp0-2-dllstxri.bwng.log

rp0-4-asnbvaas.bwng.log

rp0-5-chcgilca.bwng.log

 

 


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