[Outages] FW: Level(3) Maintenance - GCR#161968

Raman Sud ramans
Tue Sep 25 15:49:11 EDT 2007



From: EuSupport, London [mailto:EuSupport at Level3.com] 
Sent: Tuesday, September 25, 2007 12:44 PM
To: De Silva, Chris
Subject: Level(3) Maintenance - GCR#161968




Level (3) Communications - Network Change Control (NCC)


Level(3) Maintenance - GCR#161968





Clarify Case#: 2120459

GCR #:  CHG000000161968

Primary Dates:  31 Oct 2007 22:00:00 - 1 Nov 2007 04:00:00 GMT


Location of Maintenance: Amsterdam Netherlands.


Summary Description of Maintenance:  Summary Description of Maintenance:
Yearly maintenance Generator # 1


As part of the Level(3) standard power build and back up facilities,
Level(3) deploys generator set in an EPG set-up (Emergency Power
Generator),It is very important that the EPG configurations are
functioning during a power event as they are then the main (only) source
of power to the critical load. In all the configurations, UPS systems
are installed to deal with the start up times of the systems. The UPS
systems are designed to be able to maintain power for at least two hours
in case of EPG failure.





Customer Impact: No impact is expected to customer equipment housed at
the facility.


Description of Classification:


Potentially Service Affecting High-Risk (PSA-High): PSA-H changes have a
high potential of impacting the service of Level 3 customers external or
internal, even if no impact is expected.  These changes are often more
complex in nature and thus incur more risk to the environment.





If you have any questions or concerns about this network maintenance
notification, please call or email the Service Management Center on the
appropriate national toll-free/freephone number or email address below.
Additionally, if you wish to modify your contact information for
maintenance notification, please communicate those changes to a SMC

US Toll-Free: 877 4Level3

UK: 80800 0927729

Eire: 1 800441053

France: 0800 913180

Germany: 0800 2538353

Belgium: 0800 76216

Netherlands: 0800 0226108

Italy: 0800 0226108

Sweden: 0200 285 581

Spain: 900 938 973

Denmark: 80881479

Estonia: 8000044139

Austria: 0800291594

Poland: 00800 441 2409

Switzerland: 0800 564 151

US International: 1 720 888 0025

EU International: 44 20 7864 4599

EU Support <mailto:usupport at level3.com>  - (24x7) or

Technical Support <mailto:technicalsupport at level3.com>  - (24x7)


Thank you for your cooperation,

Level (3) Communications

Customer Network Operations

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