[Outages] Verizon Message Service FUBAR

[Paul Ferguson]

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Via The LA Times.

[snip]

Couldn't get to your voice mail at home or work Wednesday or Thursday -- or
leave a message on some phones?

Neither could any other California customers with voice mail on their
Verizon Communications Inc. land lines.

A database error in a central server in Ontario froze the software for all
740,000 land-line customers subscribing to Verizon's voice mail early
Wednesday, and the state's second-largest telephone company couldn't say
late Thursday when the problem would be fixed.

"Unfortunately, it's a huge file and it's taking a long time," said Verizon
spokesman Jonathan Davies. "All our resources are deployed, and we'll have
it back up as soon as possible."

Most of Verizon's 3 million land-line customers are in Southern
California's affluent beach communities and the Inland Empire. The outage
did not affect Verizon Wireless customers.

[snip]

More:
http://www.latimes.com/business/la-fi-verizon8feb08,1,7970132.story

- - ferg

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--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/