[Outages] Blackberry List

[Paul Ferguson]

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Forwarded from the NANOG list.

- - ferg



- -- "Mike Lyon" <mike.lyon at gmail.com> wrote:

If anyone is interested:

>
> Blackberry Outage
>
> A component of the network infrastructure is experiencing a service
> interruption.
>
> Service Affected: BlackBerry All service for some *The Americas
> Network
> (MULT) subscribers in the following locations: The Americas,
>
> Summary: BlackBerry Network Infrastructure
>
> Impact: BlackBerry subscribers may be unable to send or receive messages.
> Subscribers may also be unable to register their device, roam in
> another location, or use other services such as Internet browsing.
>
> BlackBerry Internet Service subscribers may be unable to use the
> BlackBerry Internet Service web site or perform activities such as
> creating new accounts, accessing their Internet mailbox, integrating
> third-party email accounts, or viewing email attachments.
>
> Devices may not receive new service books. BlackBerry Connect and
> BlackBerry-enabled devices that require a new PIN may be unable to
> receive the PIN.
>
> BlackBerry Enterprise Servers may be unable to connect to the
> BlackBerry Infrastructure.
>
> Wireless service providers and device resellers may be unable to use
> BlackBerry administration web sites or perform activities such as
> creating subscriber accounts or provisioning services for subscribers.
> [0491]
>
> Ticket Number: BB90352
>
> Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
> Downtime Duration: Ongoing  % of Subscribers Affected: 50.00
> (estimated)
>
> Cause: To Be Determined
>
> EST =   GMT - 5 hours
>  EDT =   GMT - 4 hours
>  AEST = GMT + 10 hours


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--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/