[Outages] FW: Level(3) Service Affecting Maintenance - GCR#175323 - Scheduled

Mon Feb 11 16:20:19 EST 2008

Raman Sud
Director,
Network Engineering and Operations

CWIE Holding Company
2353 West University Drive
Tempe AZ 85281
Cell: 602.821.0088
Office: 480.449.7750 Ext 157
Toll Free: 1.888.906.0666
Fax: 480.682.3236
http://www.cavecreek.net/

PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2

NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone.

________________________________
From: technicalsupport at level3.com [mailto:technicalsupport at level3.com]
Sent: Monday, February 11, 2008 1:54 PM
To: Networking
Subject: Level(3) Service Affecting Maintenance - GCR#175323 - Scheduled

Level (3) Communications - Network Change Control (NCC)

***SCHEDULED MAINTENANCE ADVISEMENT***

Level(3) Service Affecting Maintenance - GCR#175323 - Scheduled

________________________________

Clarify Case#: 2289097

GCR #:  CHG000000175323

Primary Dates:  3 Mar 2008 00:00:00 - 3 Mar 2008 06:00:00 Eastern

Primary Dates GMT:  3 Mar 2008 05:00:00 - 3 Mar 2008 11:00:00

Location of Maintenance: New York (Gateway) NY,

Summary Description of Maintenance:  Remove - ISP Fiber(s) - Cable(s)

Customer Impact:

Service

Expected Impact

Classification

Duration

Additional Notes

IP - Redundant

Switch Hits

PSAH

50 ms

Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window you may not receive all notifications. CHG000000175323 2 Mar 2008 00:01:00 original; CHG000000175324 3 Mar 2008 00:01:00 occurrence; CHG000000175325 3 Mar 2008 00:01:00 occurrence;CHG000000175326 3 Mar 2008 00:01:00 occurrence; CHG000000175327 3 Mar 2008 00:01:00 occurrence;CHG000000175328 3 Mar 2008 00:01:00 occurrence; CHG000000175329 3 Mar 2008 00:01:00 occurrence;CHG000000175330 3 Mar 2008 00:01:00 occurrence; These are Occurrences to 162742.

IP - Non-Redundant

Switch Hits

PSAH

50 ms

Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window you may not receive all notifications. CHG000000175323 2 Mar 2008 00:01:00 original; CHG000000175324 3 Mar 2008 00:01:00 occurrence; CHG000000175325 3 Mar 2008 00:01:00 occurrence;CHG000000175326 3 Mar 2008 00:01:00 occurrence; CHG000000175327 3 Mar 2008 00:01:00 occurrence;CHG000000175328 3 Mar 2008 00:01:00 occurrence; CHG000000175329 3 Mar 2008 00:01:00 occurrence;CHG000000175330 3 Mar 2008 00:01:00 occurrence;. These are Occurrences to 162742.

CWIE, LLC - - Services Impacted:

IP:

PIID

Device Name

Interface Name

IP Address

Classification

BBCX9469

car1.nyc1

GigabitEthernet6/12.247

67.72.16.65

PSAH

BBDB9714

ipcolo-sw5.nyc1

4/7

UNKNOWN

PSAH

BBDB9712

car1.nyc1

GigabitEthernet6/11.109

4.71.172.193

PSAH

BBDC2386

car1.nyc1

GigabitEthernet6/10.333

4.71.172.149

PSAH

BBCZ0237

car1.nyc1

GigabitEthernet6/15

64.152.34.1

PSAH

BBDC2387

ipcolo-sw5.nyc1

Vlan333:6/2

UNKNOWN

PSAH

BBDC2387

ipcolo-sw5.nyc1

6/2

UNKNOWN

PSAH

BBCX9470

ipcolo-sw5.nyc1

4/2

UNKNOWN

PSAH

BBCX9470

ipcolo-sw5.nyc1

Vlan1:4/2

UNKNOWN

PSAH

BBCX9470

ipcolo-sw5.nyc1

Vlan247:4/2

UNKNOWN

PSAH

BBCZ0902

car1.nyc1

GigabitEthernet6/16

209.244.160.49

PSAH

BBDB7366

car1.nyc1

TenGigabitEthernet8/1

4.71.172.125

PSAH

BBDB9714

ipcolo-sw5.nyc1

Vlan1:4/7

UNKNOWN

PSAH

BBDB9714

ipcolo-sw5.nyc1

Vlan109:4/7

UNKNOWN

PSAH

BBDJ6325

car4.nyc1

GigabitEthernet8/23

4.53.92.9

PSAH

________________________________

If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.

US Toll-Free: 877 4Level3

UK: 80800 0927729

Eire: 1 800441053

France: 0800 913180

Germany: 0800 2538353

Belgium: 0800 76216

Netherlands: 0800 0226108

Italy: 0800 0226108

Sweden: 0200 285 581

Spain: 900 938 973

Denmark: 80881479

Estonia: 8000044139

Austria: 0800291594

Poland: 00800 441 2409

Switzerland: 0800 564 151

US International: 1 720 888 0025

EU International: 44 20 7864 4599

EU Support<mailto:usupport at level3.com> - (24x7) or

Technical Support<mailto:technicalsupport at level3.com> - (24x7)

Thank you for your cooperation,

Level (3) Communications

Customer Network Operations

PRIVILEGE AND CONFIDENTIALITY NOTICE: The information in this e-mail communication and any attached documents may be privileged, confidential or otherwise protected from disclosure and is intended only for the use of the designated recipient(s). If the reader is neither the intended recipient nor an employee or agent thereof who is responsible for delivering it to the intended recipient, you are hereby notified that any review, dissemination, distribution, copying or other use of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by return e-mail and promptly delete the original electronic e-mail communication and any attached documentation. Receipt by anyone other than the intended recipient is not a waiver of any attorney-client or work-product privilege.

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