[Outages] FW: Level(3) Service Affecting Maintenance - GCR#178150 - 36 Hours
Raman Sud
ramans
Wed Feb 13 15:02:21 EST 2008
________________________________________
From: technicalsupport at level3.com [mailto:technicalsupport at level3.com]
Sent: Wednesday, February 13, 2008 12:53 PM
To: helpdesk at bandcon.com; Networking; todd at bandcon.com
Subject: Level(3) Service Affecting Maintenance - GCR#178150 - 36 Hours
Level (3) Communications - Network Change Control (NCC)
***MAINTENANCE ADVISEMENT***
Level(3) Service Affecting Maintenance - GCR#178150 - 36 Hours
This Maintenance is scheduled to occur within 36 hours.
________________________________________
Clarify Case#: 2335210
GCR #: CHG000000178150
Primary Dates: 15 Feb 2008 00:00:00 - 15 Feb 2008 06:00:00 Mountain
Primary Dates GMT: 15 Feb 2008 07:00:00 - 15 Feb 2008 13:00:00
Location of Maintenance: Denver CO, Omaha NE,
Summary Description of Maintenance: Upgrade - Software - ADM
Customer Impact:
Service
Expected Impact
Classification
Duration
Additional Notes
Transport - Unprotected
Outage
SA
1 hour
Level 3 will be performing software upgrades on our transport equipment. Unprotected services will be down up to 1 hour.
Transport - Protected
Switch Hits
PSAH
50 ms
Level 3 will be performing software upgrades on our transport equipment. Protected services may experience switch hits.
CWIE, LLC - - Services Impacted:
Transport :
Circuit ID
Bandwidth
Classification
SNJUCACL-CHCGILDT-00008
10GE
SA
________________________________________
If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.
US Toll-Free: 877 4Level3
UK: 80800 0927729
Eire: 1 800441053
France: 0800 913180
Germany: 0800 2538353
Belgium: 0800 76216
Netherlands: 0800 0226108
Italy: 0800 0226108
Sweden: 0200 285 581
Spain: 900 938 973
Denmark: 80881479
Estonia: 8000044139
Austria: 0800291594
Poland: 00800 441 2409
Switzerland: 0800 564 151
US International: 1 720 888 0025
EU International: 44 20 7864 4599
EU Support - (24x7) or
Technical Support - (24x7)
Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
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