[Outages] FW: Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled

[Raman Sud]

Raman Sud
Director of Network Engineering and Operations
CWIE LLC
________________________________
From: technicalsupport at level3.com [technicalsupport at level3.com]
Sent: Wednesday, February 27, 2008 1:43 PM
To: todd at bandcon.com; Networking
Subject: Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled

Level (3) Communications - Network Change Control (NCC)
***SCHEDULED MAINTENANCE ADVISEMENT***
Level(3) Service Affecting Maintenance - GCR#182142 - Scheduled

________________________________

Clarify Case#:
GCR #:  CHG000000182142
Primary Dates: 17 Mar 2008 00:01:00 - 17 Mar 2008 06:00:00 Eastern
Primary Dates GMT:  17 Mar 2008 04:01:00 - 17 Mar 2008 10:00:00
Location of Maintenance: New York (Gateway) NY,
Summary Description of Maintenance:  Remove - ISP Fiber(s) - Cable(s)

Customer Impact:
Service Expected Impact Classification  Duration        Additional Notes
Transport - Unprotected Switch Hits     PSAH    50 ms   Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance
Transport - Protected   Switch Hits     PSAH    50 ms   Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182143 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance


CWIE, LLC - - Services Impacted:
Transport :
Circuit ID      Bandwidth       Classification
NYCMNY83-GRCYNYRD-00007 T3      PSAH

________________________________

If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.
US Toll-Free: 877 4Level3
UK: 80800 0927729
Eire: 1 800441053
France: 0800 913180
Germany: 0800 2538353
Belgium: 0800 76216
Netherlands: 0800 0226108
Italy: 0800 0226108
Sweden: 0200 285 581
Spain: 900 938 973
Denmark: 80881479
Estonia: 8000044139
Austria: 0800291594
Poland: 00800 441 2409
Switzerland: 0800 564 151
US International: 1 720 888 0025
EU International: 44 20 7864 4599
EU Support<mailto:usupport at level3.com> - (24x7) or
Technical Support<mailto:technicalsupport at level3.com> - (24x7)

Thank you for your cooperation,
Level (3) Communications
Customer Network Operations
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