[Outages] FW: Level(3) Service Affecting Maintenance - GCR#182143 - Scheduled

[Raman Sud]

Raman Sud
Director,
Network Engineering and Operations


CWIE Holding Company
2353 West University Drive
Tempe AZ 85281
Cell: 602.821.0088
Office: 480.449.7750 Ext 157
Toll Free: 1.888.906.0666
Fax: 480.682.3236
http://www.cavecreek.net/

PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2

NOTICE: This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone.

________________________________
From: technicalsupport at level3.com [mailto:technicalsupport at level3.com]
Sent: Wednesday, February 27, 2008 4:03 PM
To: helpdesk at bandcon.com; Networking; todd at bandcon.com
Subject: Level(3) Service Affecting Maintenance - GCR#182143 - Scheduled

Level (3) Communications - Network Change Control (NCC)

***SCHEDULED MAINTENANCE ADVISEMENT***

Level(3) Service Affecting Maintenance - GCR#182143 - Scheduled



________________________________



Clarify Case#:

GCR #:  CHG000000182143

Primary Dates: 17 Mar 2008 00:01:00 - 17 Mar 2008 06:00:00 Eastern

Primary Dates GMT:  17 Mar 2008 04:01:00 - 17 Mar 2008 10:00:00

Location of Maintenance: New York (Gateway) NY,

Summary Description of Maintenance:  Remove - ISP Fiber(s) - Cable(s)



Customer Impact:

Service

Expected Impact

Classification

Duration

Additional Notes

Transport - Unprotected

Switch Hits

PSAH

50 ms

Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182142 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance

Transport - Protected

Switch Hits

PSAH

50 ms

Level 3 will mine out and remove all fibers found disconnected in the Gateway and Collocation fiber management trays. This is an FYI notification, possible switch hits from moving fibers only no splicing will occur. This GCR has several occurrences for the same night segmented by fiber tray and possible customer impact. Therefore you may not receive all notifications. Every possible precaution will be taken to prevent any impact at all while pulling dead fibers. All the following are for the same night and maintenance window. You may not receive all notifications. CHG000000182126 17 Mar 2008 00:01:00 occurrence CHG000000182142 17 Mar 2008 00:01:00 occurrance CHG000000182144 17 Mar 2008 00:01:00 occurrance CHG000000182145 17 Mar 2008 00:01:00 occurrance CHG000000182146 17 Mar 2008 00:01:00 occurrance CHG000000182147 17 Mar 2008 00:01:00 occurrance CHG000000182148 17 Mar 2008 00:01:00 occurrance




CWIE, LLC - - Services Impacted:

Transport :















Circuit ID

Bandwidth

Classification











NYCMNY83-GRCYNYRD-00007

T3

PSAH












________________________________

If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.

US Toll-Free: 877 4Level3

UK: 80800 0927729

Eire: 1 800441053

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Italy: 0800 0226108

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Denmark: 80881479

Estonia: 8000044139

Austria: 0800291594

Poland: 00800 441 2409

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US International: 1 720 888 0025

EU International: 44 20 7864 4599

EU Support<mailto:usupport at level3.com> - (24x7) or

Technical Support<mailto:technicalsupport at level3.com> - (24x7)



Thank you for your cooperation,

Level (3) Communications

Customer Network Operations

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