[Outages] Portland, OR area fiber cuts?

[Pete Templin]

Kameron Gasso wrote:
> Anyone have the scoop on a supposed fiber bundle cut in the Portland, OR 
> area?  We have a DS3 in the area that's been dead in the water for over 
> 8 hours, and I'm now getting conflicting stories from our carrier and 
> LEC technicians.

One of our vendor/customers has been reporting a fiber cut in the "North 
Western US Region, affecting major carriers."  Some of their customers 
may experience loss of Caller ID and/or Long Distance dialing.  Initial 
report 1441CST showing 4-6 hours until fiber is repaired and a possibly 
wrong start time of 2330CST.  First follow-up at 1630CST showing 
estimated 24 hours until fiber is repaired and a start time of 1330CST. 
  Second follow-up at 1930CST still showing 24 hours to repair, but with 
a resolution update indicating "Major National Carrier(s) fiber repair 
teams have been on site splicing the damaged fiber.  The fiber repair is 
scheduled for completion tonight between 1900CST and 2300CST."

I know they have at least some operations in the Seattle area, either 
organically or via acquisition, but their trouble reports are often 
vague, last-minute, misdirected, erroneous, or a combination thereof, so 
take any or all of the above with the appropriate pinch of salt.  (Their 
post-mortems are worse, with <someone> outright lying to me: the 
technician was honest about their mixup, saying "we plugged your 
transport OC3 into our router, OOPS!!!", but the VP saying "<your> OC3 
is set up as a UPSR while the OC48 is BLSR.  <Our technician> deleted a 
logical cross connect while turning up an OC12 on our network.  This 
cross connect was the protect side of one of the STS1s on your OC3 but 
did not map correctly during a ring switch event on the 48 because it 
was not there.  <Another technician> corrected the problem but had some 
difficulty explaining this to your data guy as a transport guy."

pt