[outages] ICQ: Blocking third-party clients

[Jay R. Ashworth]

On Wed, Jul 02, 2008 at 12:08:20PM -0700, Joseph Jackson wrote:
>    I would think that anything that causes end users to call the support desk
>    because they can’t connect is considered an “outage”.

That is the filter I apply, yes.

Cheers,
-- jra
-- 
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