[outages] Wiki stuff?

[Jay R. Ashworth]

On Thu, Jul 03, 2008 at 09:14:07AM -0400, Jason Gurtz wrote:
> > Ok, I'll expand and formalize my suggestion.
> > 
> <snip />
> 
> +1
> 
> Only question is if there is the needed infrastructure and talent to setup
> the ticketing system.

I'm sure Jared can, if he has the time.  I installed OTRS and it was a
walk-on, though I'm sort of stalled figuring out how best to design my
queue structure for my shop...

Cheers,
-- jra
-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com                     '87 e24
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274

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