[Outages] FW: Level(3) Service Affecting Maintenance - GCR#197416 - Scheduled

[Raman Sud]

Raman Sud
Director,
Network Engineering and Operations


CWIE Holding Company
2353 West University Drive
Tempe AZ 85281
Fax: 480.682.3236
http://www.cavecreek.net/

PGP Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xBB765DA2

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________________________________
From: technicalsupport at level3.com [mailto:technicalsupport at level3.com]
Sent: Thursday, May 29, 2008 3:26 PM
To: Networking; todd at bandcon.com; helpdesk at bandcon.com
Subject: Level(3) Service Affecting Maintenance - GCR#197416 - Scheduled

Level (3) Communications - Network Change Control (NCC)

***SCHEDULED MAINTENANCE ADVISEMENT***

Level(3) Service Affecting Maintenance - GCR#197416 - Scheduled



________________________________



Clarify Case#: 2584868

GCR #:  CHG000000197416

Primary Dates: 19 Jun 2008 03:00:00 - 19 Jun 2008 04:00:00 Central

Primary Dates GMT:  19 Jun 2008 08:00:00 - 19 Jun 2008 09:00:00

Location of Maintenance: Dallas TX,

Summary Description of Maintenance:  Upgrade - Code - Router



Customer Impact:

Service

Expected Impact

Classification

Duration

Additional Notes

IP - Non-Redundant

Outage

SA

Up to 5 minutes

Level 3 to upgrade edge3.dal1 to debug code to troubleshoot errors on the router.




CWIE, LLC - - Services Impacted:

IP:















PIID

Device Name

Interface Name

IP Address

Classification







BBDL1481

edge3.dal1

xe-7/1/0

4.71.198.29

SA







BBDL1481

edge3.dal1

xe-7/1/0.0

4.71.198.29

SA








________________________________

If you have any questions or concerns about this network maintenance notification, please call or email the Service Management Center on the appropriate national toll-free/freephone number or email address below. Additionally, if you wish to modify your contact information for maintenance notification, please communicate those changes to a SMC representative.

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EU Support<mailto:usupport at level3.com> - (24x7) or

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Thank you for your cooperation,

Level (3) Communications

Customer Network Operations

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