[outages] Blackberry Email Troubles?

[Jay R. Ashworth]

He's only correct for BIS accounts that are set up to *poll* external
mail servers at all.  

For accounts on the BIS itself, ie "@vzw.blackberry.net", it's true push,
and for several reasons, that's the only way I configure my users.

Cheers,
-- jra

----- jlsparks at gmail.com wrote:

> Actually he's correct. If you'll take a look at the BIS product docs
> at blackberry.com you will see that BIS-E does indeed poll
> non-preferred mail servers every 15 minutes. If mail is found, another
> poll is conducted 3 minutes later. This continues until no mail is
> found on the server, at which point the polling timer resets to 15
> minutes. Of course, gmail, blackberry.net and other preferred
> providers act as true push (like BES), but pure BIS on a non-preferred
> mail server has a 15 minute poll. 
> Best
> Jason
> ------Original Message------
> From: Jay R. Ashworth
> Sender: outages-bounces at outages.org
> To: outages
> Subject: Re: [outages] Blackberry Email Troubles?
> Sent: Dec 21, 2009 10:04 AM
> 
> ----- "Michael Schuler" <mike_schuler at me.com> wrote:
> >  Blackberries route all BES data over Rim's network and has a
> > connection to your internal BES server(s).  The major difference is
> > that BES offers
> > a much lower response time (push) and ability to sync Calendar and
> > Contacts as opposed to the BIS service which I was under the
> > impression was just a 15minute pop/imap refresh.  
> 
> You've been misinformed.  :-)
> 
> BIS email is instant-push, just like BES: my average delay is about 4
> seconds.
> 
> You don't get calendar and contact sync, though; they have to have
> *some*
> way to sell BES server besides remote wipe (which you also don't
> get).
> 
> Cheers,
> -- jra
> 
> -- 
> Jay R. Ashworth                   Baylink                     
> jra at baylink.com
> Designer                     The Things I Think                      
> RFC 2100
> Ashworth & Associates     http://baylink.pitas.com                    
> '87 e24
> St Petersburg FL USA      http://photo.imageinc.us             +1 727
> 647 1274
> 
>     Start a man a fire, and he'll be warm all night.
>      Set a man on fire, and he'll be warm for the rest of his life.
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> 
> Sent from my Verizon Wireless BlackBerry

-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com                     '87 e24
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274

    Start a man a fire, and he'll be warm all night.
     Set a man on fire, and he'll be warm for the rest of his life.