[outages] packet8 - voip service interruption.

[virendra rode]

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1/23/2009 10:30am PST:

At 7 pm (Pacific) last night (January 22, 2008) we began working with
Register.com to investigate a possible DNS registry issue with
www.packet8.net. This issue has resulted in customers not being able to
reach the packet8.net website, and also experience failures in their
telephone service. Our telephones and DTA?s have several hard coded
fail-over processes built into them, but the DNS issues we experienced
at several ISPs prevented these back mechanisms from functioning correctly.

Most Internet Service Providers updated to the correct DNS routing
within minutes of the initial issue. However, we have reports that ATT,
ATT-Mobile and Time Warner Roadrunner on the East coast have not updated
DNS servers with the correct information.




regards,
/virendra
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