[outages] level3 - blackberry

[Tan, William]

Our traffic from the northeast to Blackberry SRP servers was being lost in the level3 network.  Rerouting over a different isp solved the issue.  Unreachable SRP servers are completely disruptive to a blackberry organization.


Tracing route to srp.na.blackberry.net [206.51.26.33] over a maximum of 30 hops:
.
.
.

  6    <1 ms    <1 ms    <1 ms  bstnma1wcx011-pos6-0-oc48.wcg.net [65.77.95.182]

  7     5 ms     5 ms     5 ms  nycmny2wcx3-pos9-0-oc48.wcg.net [64.200.249.49]

  8    27 ms    27 ms    27 ms  brvwil1wcx3-pos0-0-oc192.wcg.net [64.200.240.253]

  9    27 ms    27 ms    27 ms  brvwil1wcx2-pos1-0-oc192.wcg.net [64.200.236.77]

 10    47 ms    47 ms    47 ms  dllstx1wcx2-pos12-0-oc192.wcg.net [64.200.210.42]

 11   136 ms   160 ms   225 ms  64.200.249.126

 12    53 ms    47 ms    47 ms  te-4-1-71.car2.Dallas1.Level3.net [4.68.110.9]

 13     *        *        *     Request timed out.


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