[outages] AT&T Email to SMS outage?

Gabriel Grissett gabriel.grissett at gmail.com
Tue Jun 9 15:16:13 EDT 2009


After an hour on the phone they opened a case, maybe it will do some good.

I was hoping someone had better contacts than me in the wireless division.

I guess if you want to poison DNS it appears the MTA below is working 
(or it did for me). The .7 address accepted the message, but did not 
deliver it.

Don't know if there are other MTAs in that same block or if this one is 
behind the load balancer or not. This was from an egress message that 
worked.

Good luck.

telnet 66.102.165.8 25
Trying 66.102.165.8...
Connected to 66.102.165.8.
Escape character is '^]'.
220 atlmtaow03.cingularme.com ESMTP server (InterMail vM.6.01.04.00 
201-2131-118-20041027) ready Tue, 9 Jun 2009 15:06:51 -0400


Janet Sullivan wrote:
> I'm seeing this as well in Seattle - I've gotten one SMS 90 minutes 
> late, and had 5 others go into the ether.  Any updates?
>
> Gabriel Grissett wrote:
>> Been occurring since around 2:04 am CDT.
>>
>> Called customer service number and got a story about a Media.Net
>> outage in southeast.
>>
>> Message Service Center +14047259015 if that matters.
>>
>> Also replying to SMS received emails from your phone that were already
>> there yields an error message, sorry I do not have that saved.
>>
>> Never get emails sent from gmail never arrive. I assume they suffer a
>> similar fate?
>>
>> - Gabriel
>>
>> Jun  9 02:04:22 X sm-mta[1076]: n5974CdE031021: 
>> to=<662XXXXXXX at cingularme.c
>> om>, ctladdr=<X at X.X.com> (1000/1000), delay=00:00:10, xdelay=0
>> 0:00:10, mailer=esmtp, pri=30452, relay=atlsmtp.cingularme.net. 
>> [66.102.165.114]
>> , dsn=4.0.0, stat=Deferred: 452 Message rejected
>>
>> telnet atlsmtp.cingularme.net 25
>> Trying 66.102.165.114...
>> Connected to atlsmtp.cingularme.net.
>> Escape character is '^]'.
>> 220 atledge01.cingularme.com ESMTP server (InterMail vG.1.02.00.03
>> 201-2136-104-103-20050318) ready Tue, 9 Jun 2009 08:44:24 -0400
>> EHLO atl
>> 250-atledge01.cingularme.com
>> 250-HELP
>> 250-VRFY
>> 250-XREMOTEQUEUE
>> 250-ETRN
>> 250-PIPELINING
>> 250-DSN
>> 250-8BITMIME
>> 250 SIZE 10485760
>> MAIL FROM: <XXX at XXXXXXXXX.com>
>> 250 Sender <XXX at XXXXXXXXX.com> Ok
>> RCPT TO: <662XXXXXXX at txt.att.net>
>> 250 Recipient <662XXXXXXX at txt.att.net> Ok
>> DATA
>> 354 Ok Send data ending with <CRLF>.<CRLF>
>> TEST
>> <CRLF>.<CRLF>
>> 452 Message rejected
>> quit
>> 221 atledge01.cingularme.com ESMTP server closing connection
>> Connection closed by foreign host.
>>
>> telnet atlsmtp.cingularme.net 25
>> Trying 66.102.165.114...
>> Connected to atlsmtp.cingularme.net.
>> Escape character is '^]'.
>> 421 Service not available
>> Connection closed by foreign host.
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>




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