[outages] AT&T Email to SMS outage?

Chris Burwell cburwell at gmail.com
Wed Jun 10 14:25:31 EDT 2009


Using a lot of text messages, I find that 5-10 of my messages (incomming and
outgoing) are delayed or most likley lost per week (on average). These are
rough numbers and it only counts for the messages I know about becuase the
person on the other end says something to me.

While some of these delays are extensive, they are not out of the ordinary.
However, that is no excuse for service providers.

- Chris
On Wed, Jun 10, 2009 at 11:13 AM, Steve Ryan <auser at mind.net> wrote:

> Isn't unusual?  Are you kidding?  It's pretty unusual here in the US.
>
> I wouldn't recommend using e-mail to SMS for anything critical but for
> years, at least in my experience, it's been zippy enough.
>
> 12+ hours in some cases for e-mail to SMS though?  Come on, that makes it
> totally unusable.  You Europeans should demand better service!
>
> Regards,
>
> Steve
>
>
> Martin Hepworth wroteth on 6/10/2009 12:11 AM:
>
> 2009/6/10 Paul Norton <paul at neoverve.com>:
>>
>>> Just got my test message. Took about 2 hours and 10 minutes.
>>>
>>> On Jun 9, 2009, at 2:00 PM, Paul Norton wrote:
>>>
>>> Having issues here in San Diego.  Email to SMS, seeing this error in mail
>>>> log.
>>>>
>>>> (connect to atlsmtp.cingularme.net[66.102.165.114]: Connection timed
>>>> out)
>>>>
>>>>
>>>> On Jun 9, 2009, at 6:02 AM, Gabriel Grissett wrote:
>>>>
>>>> Been occurring since around 2:04 am CDT.
>>>>>
>>>>> Called customer service number and got a story about a Media.Net
>>>>> outage in southeast.
>>>>>
>>>>> Message Service Center +14047259015 if that matters.
>>>>>
>>>>> Also replying to SMS received emails from your phone that were already
>>>>> there yields an error message, sorry I do not have that saved.
>>>>>
>>>>> Never get emails sent from gmail never arrive. I assume they suffer a
>>>>> similar fate?
>>>>>
>>>>> --
>>>> Paul Norton
>>>> Systems Administrator
>>>> Neoverve - www.neoverve.com
>>>> Neoverve Blog - http://blog.neoverve.com/
>>>>
>>>> _______________________________________________
>>>> outages mailing list
>>>> outages at outages.org
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>>>>
>>> --
>>> Paul Norton
>>> Systems Administrator
>>> Neoverve - www.neoverve.com
>>> Neoverve Blog - http://blog.neoverve.com/
>>>
>>> _______________________________________________
>>> outages mailing list
>>> outages at outages.org
>>> https://puck.nether.net/mailman/listinfo/outages
>>>
>>>
>>
>> That sort of delay for SMS text messages isn't unusual - bit like
>> email  there's no guarantee of timely delivery with SMS. In Europe
>> delays of this nature aren't uncommon
>>
>>
>>
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