[outages] "Inside Story"

[Lori Barfield]

"When a contractor's jackhammer smashed through major fibre-optic and
copper Telstra cables, businesses in the Sydney CBD's north-west
quarter faced a potential telecommunications disaster. But with
practiced speed, efficiency and expertise, Telstra swung into action
undertaking a massive and daunting repair job to ensure affected
businesses spent not one minute longer than necessary without phones
or internet."

http://www.youtube.com/watch?v=wT2jMUCVdJU